At Sin City Indian - Ducati, a subsidiary of RideNow Powersports/RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!

Sin City Indian - Ducati, Las Vegas, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!

Responsibilities

• Schedule appointments for repair, maintenance, and recall work
• Greet customers, inspect their powersports vehicles, and answer questions
• Document problems with Motorcycles and clearly describe them on the Repair Order
• Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
• Advise customers on necessary/suggested services and cost
• Offer additional services, parts and products, including special promotions
• Review Repair Orders in progress to ensure quality and timeliness
• Follow the status of a customer's vehicle from service bay entry through the completion of work
• Communicate any changes in timeline, repairs, or cost to the customer
• Maintain current technical qualifications by completing all training programs assigned by the Service Manager
• Any other duties as assigned to ensure team and store success.