POSITION: Qualified Professional

FLSA STATUS: ANNUAL/SALARY

ESSENTIAL DUTIES and RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

These duties and responsibilities will be rated on the Annual Performance Review.

The Qualified Professional leads a team responsible for providing support to individuals with intellectual/developmental disabilities while ensuring quality service provision. The QP is an active member of the clinical team that is collectively responsible for all aspects of service provision for an assigned group of service recipients.

• Develop, arrange and supervise all direct care staff/contractors.
• Oversight of staffing scheduling and back up staffing
• Provide supervision and guidance to I/DD employees/contractors within a region as it relates to coordinating and providing quality services.
• Establish and maintain positive working relationships with MCOs and other collaborating agencies.
• Ensure that services are provided in a manner consistent with IOI goals.
• Complete assessments in a person-centered approach.
• Develop short-term goals that are functional and measurable with task analysis and methodology based on long-term goals outlined in treatment plans prior to the implementation of the plan.

• Train support staff/contractors on client specific needs, ISP's and any other information related to individual care.

• Ensure authorizations are submitted in a timely manner to maintain on-going service provisions.

• Complete quarterly progress reports
• Member of audit team; complete internal audits as requested/scheduled.
• Advocate on behalf of those served and their families to ensure needed services are provided.
• Review data and billing to ensure the ISP and data correspond.
• Lead monthly supervision meetings with staff/contractors to ensure that they are aware of any changes in policies, standards, practices and current events as it relates to their job duties.

• Paraprofessional documentation review as well as time sheets.
• Track authorizations and units billed
• Complete and submit monthly supervisions to Human Resources.
• Review Incident reports and submit to Vice President or QA/QI Director.
• On-call for crisis services on evenings and weekends as scheduled in the local office (for identified cases).
• Ensure performance improvement measures are implemented and meeting threshold; i.e. medical record audits in full compliance and recommendations for corrective actions completed.

• Implement program standard operating procedures; i.e. billing, payroll, work schedules, other documentation, etc. and ensure such standards are followed by staff/contractors.

• Ensure staff report to work as scheduled. Ensure contractors are carrying out identified responsibilities. Report to Supervisor with any concerns

• Complete yearly performance evaluations and required paperwork on each staff member/contractors supervised.

• Ensure that staff/contractors are knowledgeable of and comply with company policies and procedures.

• Participate in company committees; attend staff meetings; stay informed of company issues.
• Participate in monthly supervisions with Vice President.
• Monitor services being rendered as required (via face to face monthly monitoring of each service with individual, legally responsible person, if applicable, and staff)
• Ensure individual and family satisfaction, covering entire caseload within the year
• Responsible for ensuring HR compliance for all employees/contractors for whom they are responsible (training requirements, vehicle info, etc.).
• Monitor progress notes/data sheets to ensure they are of sufficient quantity and quality, i.e. billable notes.
• Maintain all required certifications.
• Responsible for scheduling staff/contractors training as well as monitoring due dates.
• Participate in all MCO and State reviews of programs when necessary.
• Represent Independent Opportunities, Inc. in community activities, e.g. public relations, speaking engagements, presentations, etc.
• Participate in interagency meetings, provider meetings, and other MCO events, and other duties as assigned by supervisor
• Ensure initial and annual consents are discussed with individuals/legally responsible persons, filled out in their entirety, and are filed in the medical record
• Will follow the pre- and post-hiring process
• Will assist Human Resources in actively searching for applicable trainings for self, staff and contractors for growth. Certificates/proof of attendance will be submitted to the HR director

QPs will stay in close contact with families when looking for staff for their loved one/s.

• Submit staff meeting notes to QM and supervision forms to HR.

"Qualified professional" means, within the MH/DD/SAS system of care, an individual who is:

(A) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; or (B) a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or (C) a graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, post- bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or (D) a graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, post- bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling

Supervisory: 2 years’ experience

Skills/Qualifications

• Ability to grasp vision of Independent Opportunities, Inc. And to fulfill the vision.
• Ability to multi-task and cope effectively with stress
• Ability to envision and grasp both the “big picture” and able to understand detail
• Excellent analytical abilities, both operational and programmatic

Credentials/Certifications:

• Bachelors Degree (minimum)

SAFETY & HEALTH RESPONSIBILITIES

Independent Opportunities, Inc is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment,
Independent Opportunities, Inc has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.

• Adhere to all corporate and local safety plans, policies, practices and standards.
• Be aware of and follow all safety rules of your work site.
• Report any unsafe conditions or accidents to your supervisor.
• Practice standard precautions (formerly universal precautions) always.
• Participate in mandatory or available safety training.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee may occasionally lift or move office products and supplies, up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually above average of an office environment.

Independent Opportunities, Inc is committed to hiring and retaining a diverse workforce . We are an Equal
Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made. We are a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

Independent Opportunities Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

Employee Signature Date

_______________________________________________ __________

Supervisor Signature Date

Job Type: Full-time

Pay: $37,000.00 - $43,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• DD/MH: 2 years (Required)

Work Location: In person