As a Service Manager, your goal will be to energetically and professionally manage our multi-family community’s maintenance department. Our incredible, cutting edge, and fast-growing company allows you to build new and long-term relationships with residents and co-workers, while also acting as a service team expert and valuable resource for property information. Best of all, you’ll have a chance to apply your knowledge of the trades while leading and mentoring a group of dedicated technicians. This is a fast-paced environment, and ideal for someone who is not only knowledgeable across plumbing, electrical, HVAC, etc., but also someone who enjoys a professional work environment, teamwork, stability, and customer service.

More About Us: We are a real estate investment trust that owns and operates Class A and Class B multifamily apartments. We’re currently managing over 36,000 apartment homes, 120 communities, in over 30 markets and in 14 of the country’s most desirable states. We have a strong commitment to hiring the most talented industry professionals, which has resulted in record growth, making the Company one of the most respected and trusted within our industry.

A Typical Day:

• Partner with the Community and Regional Manager on property maintenance plans and initiatives.
• Provide strong leadership, direction, and training while you empower the service team to perform at the highest level.
• Prioritized work orders and delegated assignments to assure all service orders requests are successfully completed and completed in a timely manner.
• Lead by example and troubleshoot/complete service requests as needed.
• Ensure the service team adheres to budgets, provided the highest level of service, and provides the highest level of resident relations and customer service.

Requirements:

• Minimum 2 years’ experience in property maintenance or equivalent field.
• EPA I and EPA II are required. CPO certification is preferred. 
• Ability to lift and carry up to 45 lbs., and occasionally lift and carry up to 80 lbs. Ability push and pull appliance dolly up to 200 lbs., move objects from one floor to another
• Maintain a professional appearance and be courteous & helpful to residents, prospective residents, co-workers, vendors, etc. and be able to effectively communicate verbally and in writing.
• Valid Driver's License.

What We Offer:

• Competitive compensation package, including annual bonus opportunities and generous on-call pay
• Stock Awards granted in first year – All employees are owners of IRT

• Discounted rent available
• 3 weeks of Paid Time Off days (PTO) in first year
• 10 Paid Holidays
• Medical, Dental and Vision Insurance for individual and/or family

• 100% company paid Long-Term Disability, Life and AD&D Insurance

• 100% company match on employee 401k contributions; up to 4% of salary

• Staff Appreciation events and many other company celebrations
• Career Paths, Job Growth & Advancement available. 10%-15% of staff receive promotions annually

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.