Company background:

Indelible Management Solutions, Inc. (“Indelible”) is a national management consulting firm that operates through client-site, in-office, and at times, remote operations. Its diverse workforce comprises a blend of full-time employees and short-term contracted staff. We continuously foster a culture of success that creates sustainable growth opportunities for our clients and their communities. 

Role overview:

The Senior Associate will be responsible for supporting engagement delivery teams with executing engagement-specific objectives across Indelible’s business units, Health & Human Services, Emergency Management, Technology Solutions, Business Solutions, and Transportation & Infrastructure. The Senior Associate will be expected to play a role in developing the approach and strategy for driving progress against project milestones to help ensure timely submission of project deliverables. The Senior Associate is also tasked with evaluating performance, communicating constructive feedback to peers and junior-level staff, providing recommendations to management, and establishing/maintaining client relationships. A qualified candidate will be able to multi-task, is dynamic, and should be able to toggle between different processes and assignments with ease. 

Responsibilities include, but are not limited to: 

• Work on multi-disciplinary teams and build skills and core competencies, with rich experiences and unique perspectives to serve clients of all sizes from diverse industries
• Provide input for engagement decisions, including work plan, timeline, and project management
• Plan and organize workload and keep the Engagement Manager and / or workstream lead informed of status and activities
• Drive progress against project milestones to help ensure timely and quality delivery of engagement deliverables
• Manage multiple tasks and resources while prioritizing changing workloads
• Effectively analyze and validate large data sets and make relevant conclusions, informed decisions, and educated recommendations to Engagement Manager and / or workstream lead
• Conduct research using both systematic and qualitative research techniques
• Prepare correspondence and effectively communicate findings and results to client(s) and stakeholder(s) 
• Demonstrate an understanding of advisory and quality control procedures as it relates to specific client engagement(s) and demonstrate the ability to teach others
• Perform peer reviews and self-reviews of the results prior to submitting work product to Engagement Manager and / or workstream lead.
• Supervise and mentor Junior Associates and Associates on engagements and provide contractor and vendor coordination / oversight
• Lead the development of market research, proposal development, and opportunity requests with tailored solution / client messaging 
• Mentor team members on research processes and outcomes
• Seek memberships within relevant organizations to develop relationships and identify opportunities for management review

Qualifications 

Required:

• Bachelor’s degree in business, health and human services, communications, or related fields 
• At least three (3) years of professional services or governmental experience
• Proficiency with technology, including MS Office applications
• Demonstrated knowledge of and experience with data collection, analysis, and evaluation, particularly with Microsoft Excel
• Excellent analytical skills, keen attention to detail, and exceptional interpersonal and written/verbal communication skills with the ability to remain client-focused
• Work well in a fast-paced/flexible environment
• Work creatively and analytically in a problem-solving environment
• Strong work ethic and the ability to work efficiently with a team and independently
• **Ability to travel as needed; this job may require 50% travel or more

Preferred:

• Experience in professional service advisory, audit, or public accounting firms
• Experience with analytics tools such as Power BI, Alteryx, or Tableau 
• Ability to develop and foster strong relationships and team with various levels within and outside an organization
• Demonstrated critical and strategic thinking, problem-solving, decision-making, analytical, and diagnostic skills
• Professional certification(s): Project Management Professional (PMP), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA), or other industry-recognized certifications