54 Route/Field Manager - Omaha, NE Jobs in Omaha, NE
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Your Industrial Staffing Agency | PeopleReady
Omaha, NE | Full Time
$86k-116k (estimate)
3 Weeks Ago
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Route/Field Manager - Omaha, NE
$106k-134k (estimate)
Full Time
1 Month Ago
INAMAX powered by Ultra is Hiring a Route/Field Manager - Omaha, NE Near Omaha, NE
About Us
Position Summary
Key Responsibilities
- Manage all aspects of company’s field and warehouse operations including scheduling staff, hiring new employees, and handling customer service escalations
- Transport and count money from locations and deposit into designated bank accounts
- Maintain and repair gaming equipment for cash devices at the bench level
- Schedule and monitor daily service and route activity via CRM
- Schedule work activities and communicate with clients to ensure that projects are completed on time
- Train and supervise employees in the field who are responsible for installation, collections, repair, and maintenance of equipment or machinery
- Address customer enquiries, resolve issues and obtain customer feedback proactively
- Ensure technicians have adequate supplies and equipment to do their jobs efficiently
- Maintain positive and healthy relationship with various teams to ensure customer service effectiveness
- Implement policies, procedures, and programs to improve efficiency in the field operations
- Ensure compliance with the state of Nebraska
- Responsible for overseeing day-to-day operations
- Assist with identifying new business in conjunction with Regional Director
- Oversee vehicle maintenance
- Other field service duties as assigned
Qualifications & Experience
- High School Diploma or equivalent
- Technical degree or certification required
- 8 years of technical/gaming/ATM service experience
- Gaming industry experience preferred
- Must possess a valid driver’s license, and maintain a clean driving record
- Ability to travel up to 50% of the time, or as needed
- Ability to troubleshoot, test, repair and service technical equipment
- Experience using a work order management system including repair documentation
- Possess the ability to use hand/portable tools
- Ability to work flexible shifts and to adapt to changing work schedules
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need
Skills
- Must be a self-starter
- Mechanical and electrical skills
- Excellent people management and leadership skills
- Excellent time management and organization skills
- Be able to work under stressful work conditions and have good problem-solving ability
- Have good multi-tasking ability with excellent written and oral communication skills
Physical Requirements
- Must be able to walk and stand for extended periods throughout the day
- Must be able to climb stairs, ramps, and ladders, to crouch, crawl, kneel, and reach above/below shoulders
- Must be able to frequently lift up to 75 pounds and push/pull up to 250 pounds
Benefits
- Employee-centric culture
- Competitive base salary to commensurate with experience
- merit increases and bonuses
- Full benefits package (medical, dental, vision, etc.) with employer contribution
- 401k with company match
- PTO - up to 20 days holidays
Job Summary
JOB TYPE
Full Time
SALARY
$106k-134k (estimate)
POST DATE
03/27/2024
EXPIRATION DATE
06/23/2024
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