Description

JOB SUMMARY:

Responsible for administration and organization of a fitness club, all employee issues, and member issues involving the fitness operations of the club.

ACCOUNTABILITIES:

1. Exercises confidentiality, professionalism, and diplomacy
2. Oversees fitness sales, revenue, promotional activities, and general administration with the aim of driving the business forward
3. Meets with prospective clients, providing them with necessary information while maintaining high standards of professionalism
4. Works to maintain client retention by making 30-50 telephone calls per day
5. Manages departmental budget and meets or exceeds monthly, quarterly and yearly financial targets and goals
6. Responsible for training of all new employees as well as on-going staff development
7. Schedules and maintains staffing rosters, departmental personnel files, and certifications
8. Conducts weekly audits of PT agreements, tracking, sales and Series Sale, inclusive of scheduling
9. Regularly updates client health data into an electronic member database complying with HIPPAA laws
10. Conducts locker room checks and other actions to ensure a clean club
11. Transfers to different clubs as needed
12. Travels to different locations while maintaining a valid driver’s and insurance as needed
13. Communicates effectively with members, coworkers and supervisor verbally and in writing
14. Works in a constant state of alertness and in a safe manner
15. Maintains regular and predictable attendance
16. Produces reports on club fitness budget, sessions, members, and other reports as requested
17. Assists in the selection, hiring, and training of new employees in club and at new hire orientation
18. Coaches and supervises club Certified Personal Trainers
19. Ensures facility is kept clean and safe at all times through routine maintenance, cleaning, and safety checks
20. Attends all mandatory meetings in club as well as offsite; in addition to conference calls
21. Follows all health and safety requirements such as, but not limited to, physical distancing, regular surface cleaning, cough/sneeze etiquette, regular hand washing, and not coming to work when sick
22. Promptly and thoroughly reviews all requested health and safety training provided, asking questions for any topic not clearly understood
23. Other tasks as assigned

Revised 12.06.2022

Requirements

EDUCATION/EXPERIENCE:

Degree: B.A./B.S. or nationally recognized certification

plus 1 year experience in fitness or retail management; plus a nationally recognized certification or a college degree in related field from an accredited university in lieu of a primary certification and an approved secondary certification; plus completion of next available manager training program

OTHER KNOWLEDGE, SKILLS AND ABILITIES:

CPR/AED/FIRST AID Certified, Proficient in MS Office applications, Multiple Professional Certifications (e.g., ACE, ACSM, NASM or similar) clean driving record and insurance

PRIVACY STATEMENT:

In-Shape Solutions, LLC collects certain personal information as part of the job application process. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy and Notice of Collection available on our web site at:

https://www.inshape.com/privacy-policy

https://www.inshape.com/Portals/0/Images/pdf/ISS_Job_Applicant_Privacy_Notice.pdf