IHMG was founded in 2010 by Niccole Ranz, FNP-BC, with the goal to provide affordable, quality care to patients leveraging the medical expertise of Nurse Practitioners as primary care providers. IHMG offers eight service lines with the support of 70 Nurse Practitioners and their collaborating physicians.

In partnership with clients, the IHMG team manages the care of the most labor-intensive patients, provides medical oversight, education and training expertise, and ultimately improves patient outcomes by reducing preventable hospitalizations, readmission rates and administrative costs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Call Center Experience/Outbound Calls
• Contacts patients to schedule appointments.
• Keeps track of received data and source documents.
• Enters data from source documents into appropriate computer programs or other method as appropriate.
• Compares data entered with source documents, or re-enters data in verification format on screen to detect errors.
• Makes necessary corrections to information entered.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Keeps record of work completed.
• Reviews error reports and enters corrections into computer.
• Transmits entered information into database.
• Files or routes source documents after entry.
• Responds to inquiries regarding entered data.
• Lead data entry clerk will serve as the subject matter expert and will provide guidance and support to other clerks as needed.
• Other duties as assigned.
• Spanish a plus

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 3 years (Preferred)

Language:

• spanish (Preferred)

Work Location: In person