Overview

Imperial Dade, a leading North American distributor, has a role available in North Bergen, NJ! The Human Resources team is seeking an Auto and General Liability Claims Adjuster. Partnered with the benefits team, you will be responsible for managing the full scope of the claims process. You will work with Managers and Supervisors to investigate the claims, determine incident causes, help with paperwork, answer any questions the employees might have, and handle communication with the insurance providers. You will also provide necessary training to Managers and Supervisors to show them how to process claims.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 90,000 customers through our footprint of 125 branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

Responsibilities

You will:

• Investigate the nature of the damage being claimed
• Investigates incidents, and work-related accident investigation, accident reports, accident files, accident register.
• Provides various reports and analyzes, including safety trends. Develops cost saving recommendations. Performs other duties and projects as assigned.
• Evaluate police reports, video footage, previous insurance claims and other information to further understand the incident
• Create reports detailing the events and damage related to the claim
• Research the costs of repairs
• Review the claim-holder's insurance policy to determine what should be covered
• Coordinate the services of mechanics, architects, contractors, etc to ensure damage is repaired
• Negotiate claim settlements with claimants and/or their legal teams

Qualifications

You have:

• 3 - 5 years of experience in a similar role is strongly preferred
• Bachelor’s degree or equivalent experience
• Experience in Smartdrive and/or video-based technology.
• A strong attention to detail is necessary as claims adjusters must carefully review documents and policies.
• Skill and experience with negotiations
• A strong work ethic and time management skills to efficiently handle a large caseload.
• Computer literate with working knowledge of Word, Excel, and PowerPoint
• Ability to effectively prioritize tasks and manage time effectively.
• Good verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and public.
• Fluent in English, Spanish a plus 

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.