Impact Credit Union

Office Manager

Tiffin Office

Impact Credit Union was born from a very simple idea: People Helping People. At Impact Credit Union, we work to effectively and efficiently provide our members with quality financial services that exceed member expectations while maintaining a progressive and sound financial institution. From our small beginnings in 1937, Impact Credit Union has grown into one of the largest credit unions in our field of membership but has proudly maintained the “small-town” credit union environment. Here at Impact, we want people who are looking for a career and not just a job. It is important to us that all of our employees get the chance to grow along with Impact while achieving their own personal and professional goals as well.

Impact is looking for a highly motivated and driven individual to join our team as an Office Manager. This position will be responsible for the operation of the office including direct supervision of the office staff. This position will report directly to the Vice President of Operations and deals directly with members and potential members. Opportunity for advancement, on the job training and tuition reimbursement will be available for this full-time employee.

As an Office Manager you will…

· Lead and supervise a diverse team of employees including tellers and member service representatives

· Create member loyalty on credit union products and services

· Conducts performance appraisals, recommends promotions, and assists in the hiring of new employees

· Reviews rates and services of competing organizations

· Serves as a Loan Office when required

· Implements ongoing training and cross-selling programs to enhance individual development in service, product knowledge and interpersonal technical skills.

Qualifications:

· At least 3-5 years related experience in a full service financial institution, Associates Degree or an equivalent combination of education/experience that provides the required knowledge and skills

· Exceptional reasoning skills, communication skills and mathematical skills

· Experience with financial institution processing systems

· Ability to stand for long periods, walk, stoop, kneel, crouch or crawl as well as lift up to 50lbs

Impact Credit Union is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a fun work environment and competitive benefits package.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Lending: 3 years (Required)

Work Location: In person