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Description
Position: Front Desk Associate
Reports to: Office Manager
Summary: The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks.
Job Duties and Responsibilities:
• Greet, register, instruct, and provide general assistance to patients.
• Obtain demographic and financial information and enter into computer system.
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer.
• Communicate with primary care providers and insurance carriers per patient request.
• Answer telephone, take messages and return voicemails.
• All other duties as assigned by Office Manager or Practice Administrator
• Must be available nights and weekends
Requirements
Required Experience:
• High school diploma
• Medical billing/medical receptionist experience preferred.
• Basic computer skills
• Detail oriented
• Exceptional customer service and phone etiquette
Full Time
Business Services
$39k-49k (estimate)
07/04/2023
05/07/2024
immediatecaremed.com
Red Bank, NJ
<25
Business Services
The job skills required for Full-Time Front Desk Associate - Marlboro, NJ include Customer Service, Billing, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Full-Time Front Desk Associate - Marlboro, NJ. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full-Time Front Desk Associate - Marlboro, NJ. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
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Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
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