REPORTS TO: Property Manager Hourly Non-Exempt

Position Summary:

The Property Maintenance Support Worker position is expected to maintain the owner’s property to excellent operating standards to facilitate tenant satisfaction and financial efficiency. The position is characterized by quality custodial work, an attention to detail, excellent follow-through without reminders, and respectful interactions with tenants, vendors, visitors, and co-workers. 

Qualifications:

• High school diploma or GED plus a minimum of three years experience working in property maintenance preferred
• Understanding and safe use of hand and power tools and devices
• Excellent interpersonal and customer service skills
• Compassionate concern for those who are homeless or are at risk of becoming homeless
• Bilingual/Bicultural (English/Spanish) preferred
• Ability to handle stressful situations and a fast paced environment
• Ability to follow instructions, procedures, and policies

Physical and Mental Requirements:

Must be able to perform diverse job tasks including manual labor (lifting up to 85 pounds) while standing and moving most of the shift. Must not tire or become functionally frustrated by doing repeated tasks frequently, such as daily cleaning or repairing tenant-caused damage. Individual should show initiative, be open to suggestions and learning, be an independent worker who knows how to be part of a team, and be someone who can assess what needs to be done and then logically pursue available options to achieve goals. This position requires the ability to be pleasant, patient, compassionate and consistent with tenants, clients, coworkers.

Environmental and Working Conditions:

This position’s “workplace” is primarily an apartment building and our agency homeless shelter across the street. Work takes place in common areas of both buildings, outside grounds, and occasionally helps the Maintenance Technician in occupied and vacant apartment rental units. Evening hours will occasionally be needed and 24 hour on-call response might be needed for emergency situations.

Job Responsibilities:

• Operate and ensure all work is completed in a safe manner and follows all health and safety regulations of EPA, OSHA and other regulatory bodies
• Recognize potential health and safety risks and consult as needed when in doubt about potential hazardous materials, such as asbestos, lead paint, PCB caulk, flammable or gaseous materials, etc.
• Recognize limitations and do not exceed skills, training, experience, or authorization
• Report immediately to Property Manager or Owner any and all noticed safety risks for fire, electrocution, flood, biohazards, slips and falls, etc.
• Ability to follow, prioritize, and complete assigned tasks
• Monitor inventory of cleaning supplies and materials needed and request through Property Manager
• Respect tenants’ personal space by minimizing disruption to the enjoyment of their unit, cleaning up after any needed repairs or maintenance, and not violating their privacy by sharing information about their habits or belongings (except where safety or violations of law are apparent)
• Ensuring safety and security of the property and tenants through careful control of keys, codes, vendor or visitor access to restricted areas, etc.
• Other duties as needed/assigned