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This is an excellent entry point for individuals seeking to develop their skills in both customer and client relations, and gain valuable experience in a dynamic and supportive environment.
If you are eager to learn, have a keen attention to detail, and enjoy interacting with customers, this Customer Support Trainee role could be the perfect opportunity for you to kick-start your career in the field.
Customer Support Trainee Job Duties : Engage with prospective customers and personalize your approach to build trust and rapport during the enrollment process Clearly explain the benefits and features of our clients services and answer any questions or concerns Collect and verify customer information and ensure all compliance standards are met during the enrollment process Identify opportunities to enhance the enrollment process and upsell when appropriate Stay up to date on industry trends and pertinent client information Collaborate with fellow Customer Support Trainees on ways to improve the process for future enrollments Customer Support Trainee Requirements : A minimum of 1 year working in a client or customer support role is highly preferred The ability to maintain a calm and confident demeanor while interacting with customers The ability to think on your feet to answer customer questions or concerns to increase enrollment rates Experience in a leadership role preferred, however training is provided for those looking to gain experience A goal oriented mindset and determination to complete a task or project High school diploma or equivalent required Strong interpersonal skills and the ability to connect with others #LI-Onsite Powered by JazzHR
Last updated : 2024-05-09
Full Time
Wholesale
$42k-54k (estimate)
05/10/2024
05/15/2024
img.com
BEVERLY HILLS, CA
3,000 - 7,500
1960
DIANNE MCPHERSON
$10M - $50M
Wholesale
The job skills required for Customer support include Customer Support, Leadership, Futures, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support positions, which can be used as a reference in future career path planning. As a Customer support, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support. You can explore the career advancement for a Customer support below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support job description and responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
02/24/2022: Chico, CA
Identify customer needs and help customers use specific features
03/08/2022: Orlando, FL
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
02/24/2022: Cheyenne, WY
Update our internal databases with information about technical issues and useful discussions with customers
01/19/2022: Queens Village, NY
Monitor customer complaints on social media and reach out to provide assistance
03/12/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support jobs
Foster effective problem solving.
01/19/2022: Worcester, MA
Communicate clearly with customers.
01/16/2022: Ogden, UT
Give credence to customer complaints.
01/21/2022: Somerset, NJ
Avoid helping customers at breakneck speeds.
03/21/2022: Green Bay, WI
Know how to close a conversation.
02/22/2022: Columbus, OH
Step 3: View the best colleges and universities for Customer Support.