IMG has an opening for a Tier II Network Technician to support the customers computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The job duties of the Tier II Technician are as follows:

• Support the installation and maintenance of the clients Local Area Network (LAN)/Wide Area Network (WAN) devices.
• Respond to and resolve incident tickets.
• Implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, coordinate and install new equipment).
• Coordinate network operations, maintenance, repairs, or upgrades.
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.

Required Clearance: Active TS/SCI, with CI Poly.

Required Skills, Experience, and Education : Candidate must have 10 years of relevant/related work experience, which can be a combination of work history and education. This equates to a doctorate and 3 years of experience; OR a masters and 4 year, OR a bachelors and 6 years, OR an associates and 8 years, OR a High School diploma and 10 years.

Required Certification: Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2

Required qualifications include the following:

• Layer 1 and Layer 2 network experience
• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
• Working knowledge of layer 2 switching concepts
• Working knowledge of basic routing fundamentals
• Working knowledge of Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), and Virtual Router Redundancy Protocol (VRRP)
• Working knowledge of ServiceNow or similar IT Service Management (ITSM) product
• Ability to travel 25 percent of the time.
• In order to be considered for this position, you must have a valid drivers license and an acceptable driving record

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.