IMG Boston is a dynamic and innovative business development and consulting company dedicated to delivering exceptional client experiences. We pride ourselves on fostering a collaborative and inclusive work environment where individuals can grow and thrive. As we continue to expand our operations, we are seeking enthusiastic and motivated individuals to join our team as Client Service Associates.

Position Overview:

As a Client Service Associate, you will embark on an exciting journey to develop the skills and knowledge necessary to provide top-notch service to our clients. This entry-level position is designed for individuals who are eager to learn, have excellent communication skills, and are committed to delivering exceptional customer experiences.

Responsibilities for our Client Service Associate:

• Learn and understand our products, services, and industry standards
• Assist in responding to client inquiries through various communication channels
• Collaborate with team members to resolve client issues and concerns promptly
• Provide product and service information to clients in a clear and concise manner
• Learn and follow company procedures and policies for client interactions
• Develop relationships with clients to ensure their satisfaction and loyalty
• Participate in ongoing training and development programs to enhance skills and knowledge

Qualifications we look for in our next Client Service Associate:

• High school diploma or equivalent; college degree is a plus
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to work well in a team
• Customer-focused mindset with a passion for delivering exceptional service
• Eagerness to learn and adapt in a fast-paced environment
• Basic computer skills and proficiency in Microsoft Office Suite

Training and Development:

We are committed to investing in the professional development of our team members. As a Client Service Associate, you will undergo comprehensive training to equip you with the skills and knowledge needed to excel in the role. Ongoing learning opportunities will be provided to support your growth within the company.

How to Apply:

If you are ready to kick-start your career in client service and contribute to a thriving and dynamic team, please submit your resume and our HR team will contact you!

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Work Location: In person