Description

We are looking for our next elite team member for the Project Engineer role - is that you? Are you a problem solver with a passion for project work? Do you already have experience with server migrations, network implementations, and other core business technology projects? How about great communication abilities and, most importantly, are you ready to be part of a winning team? We passionately believe in the support of our clients and strive to deliver best-in-class service for every client every day. If this sounds like you, let’s talk.

In the Project Engineer position:

• You will plan, design and install complex system infrastructure
• You will perform server migrations, email migrations, network installations, etc.
• You will assess client environments and make appropriate hardware/design recommendations
• You will communicate technology requirements and project outcomes effectively with internal team members and clients
• You will be a critical member of our growing project team

About Us

Watchkeep is a growing and successful Technology Services company that has been serving small- to mid-size businesses and non-profits in Pennsylvania since 2006. Our focus is on taking care of the clients who rely on us for their day-to-day IT needs AND taking care of our employees. Go-kart racing, food days, a fun environment - you get the idea! Do the right thing isn't just a core value, it is a way of life. Did we mention you would be a part of a winning team who works hard, plays hard and has an intense customer focus?

As part of our team, you will enjoy:

• Competitive pay
• Fun and entertaining work environment (think food, lots of food!)
• Comprehensive benefits package
• Paid time off
• Company-provided training and certifications
• Growth opportunities with a proven industry leader
• Company incentives and promotions

Qualifications

• Minimum five (5) years' experience in Information Technology or related field
• Server migration experience required
• Microsoft 365 Administration required
• Azure and Intune experience strongly preferred
• Unified Communications (Teams, Cisco, etc.) experience strongly preferred
• Experience in analysis, implementation and evaluation of IT systems and their specifications
• Experience with ticketing/monitoring software (ConnectWise, Kaseya)
• Industry-recognized certifications strongly preferred - Azure Administrator, CCNA, MCSE, VCP, etc.
• Ability to demonstrate strong written and verbal communication skills
• Local travel required; a valid driver's license and reliable transportation required

Qualifications

Education: BS degree in Information Technology or career related technical certifications preferred Experience: 3-5 Years working in a related position with in the IT support field

Skills Technical:

• Windows Server Network Administration (2003, 2008, 2012 SBS)
• Active Directory- Installation, Setup, Configuration, Troubleshooting, Exchange Server 2003/2007/2010
• Domain Controller/ Local Routing Functionality - Installation, Setup, Configuration, Troubleshooting
• llS Administration: Website service troubleshooting, and planning
• TCP/IP Protocol - Subnetting, Configuration, Troubleshooting
• Server Hardware and Software - Installation, Setup, Configuration
• Problem resolution and analysis - general troubleshooting
• Remote and on site customer network support
• Planning, migration, deployment, and customization
• Desktop/User Support (XP, Vista, Windows 7)
• SharePoint Services 2.0 I 3.0, Sharepoint 2010 Server
• ISA Server
• SQL Server (2005, 2008, 2012 Express)
• Backup software – Barracuda and Axcient
• Microsoft Office Professional Suite Products - Word, Excel, PowerPoint, Access, Visio, Outlook
• Test engineering
• Testing hardware and software expertise - testing on all Windows Operating Systems
• Familiarity with Windows installation procedures, file locations, registry properties
• Creating test environments (Laboratories, Virtual and Physical Test Hardware)
• Network management and support- some knowledge of modems, routers, terrestrial/wireless services

Professional Skills

• Strong client-facing communication skills – both written and verbal – with a focus on customer service
• Effectively and efficiently carry out written and verbal job-related instructions, with or without supervision
• Exercise sound judgment when evaluating situations, when offering positive suggestions, and when making decisions
• Respond to inquiries and/or complaints in a timely and professional manner
• Work under pressure typically associated with this type of position
• Professional appearance and presentation
• Valid driver's license

Benefits

• Salary - $50,000 - $75,000 PLUS $5000 Sign-On Bonus
• $5,000 sign-on bonus
• Company incentives and promotions
• Professional environment with opportunities for advancement based on performance
• Outstanding training program with industry leaders
• Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement

We welcome the opportunity to discuss what the next successful years in your career could look like here at Fraser!