Overview

Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

The IT Systems Engineer is responsible for supporting the IT team installing and maintaining a reliable infrastructure platform. This role reports directly to IT Infrastructure and Operations Manager and acts as the face of IT during local visits and interacts with end-users and local site management. The successful candidate will be a technical, highly driven, self-managed, detailed oriented individual who demonstrates initiative and being proactive.

RESPONSIBILITIES:

• Support network infrastructure at our 50 locations.
• Support M&A, site expansions, and new locations as required.
• Document environments in support of network infrastructure (e.g. - rack elevations, site diagrams, wire mappings)
• Provide third-level support for the internal help desk. This involves resolving complex technical issues that cannot be resolved at lower support tiers and may require in-depth knowledge of server hardware, network equipment, and infrastructure.
• Expected to travel approx. 20%.

MINIMUM QUALIFICATIONS:

• Minimum of 5 years of progressive experience in server hardware, network equipment, and infrastructure support.
• Bachelor's degree in computer science, information systems, or related field or equivalent experience.
• Technical knowledge and experience with servers, operating systems, firewall, routers, switches, and access points.
• Experience with physically installing servers, network equipment, patch panels, and network cabling including terminations of network cables.
• Must be proficient in one of the following areas: virtualization (Hyper-V or VMWare), cloud computing (Azure, AWS, or Google Cloud), operating systems management and support (Windows or Linux).

Company Values & Benefits

Required Competencies:

• Be Respectful: Value all we come in contact with.
• Be Remarkable: Create a positive moment with every interaction.
• Be Safe: Keep ourselves and those around us safe.
• Be Honest: Be guided by truthfulness in all we do.

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.