Description

St. Elizabeth Nursing Home, an Illuminus Community, is seeking a highly organized and compassionate individual to join our team as full-time Referral Specialist/Life Coach (Social Worker). In this role, you'll be responsible for maintaining census goals through managing referrals, coordinating admissions and resident transitions as well as discharge planning, facilitating adjustment to nursing home placement with residents and their families, and maintaining appropriate records accordingly.

St. Elizabeth Home, an Illuminus Community, offers long-term care and short-term rehabilitation in a skilled nursing setting. Originally founded in 1967, St. Elizabeth is located just blocks from downtown Janesville in the beautiful Courthouse Hill Historic District between Upper Courthouse Park and Jefferson Park. 

Although small enough to make everyone living and working on campus truly feel like a family, St. Elizabeth offers those we care for a wide range of services and support. We are a not-for-profit, community-based organization serving persons of all faiths. No matter your situation or beliefs, our purpose is to provide care that transcends.

Responsibilities

• Maintains and actively promotes effective communication with all individuals.
• Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
• Receives and responds to referrals and/or inquiries swiftly with a desire to convert the referral into an admission.
• Reviews and identifies clinical and equipment needs of prospective residents with the interdisciplinary team to ensure readiness for admission.
• Communicates and collaborates effectively with referral sources.
• Coordinate referrals and process admissions including welcoming and on-boarding newly admitted residents and facilitating adjustment to nursing home placement with residents and their families.
• Assist in obtaining hospital documentation necessary to complete Minimum Data Sets.
• Create contacts that enhance development of business partnerships.
• Maintains and actively promotes effective communication with residents/patients/clients and family members / personal representatives.
• Responsible for maintaining a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
• Schedules and facilitates quarterly care plan reviews. Provides interdisciplinary staff with appropriate information. Reviews information on the overall plan of care and records appropriate information on the same. Completes MDS as assigned.
• Assists in completing a social history on a resident within two weeks of his or her admission. The social history shall include identifying information, previous life experiences, significant inter-personal relationships, family relationships, illnesses, significant events, and any other interest which may be used by the inter disciplinary team in coordinating the overall plan of care.
• Maintains resident and family contact, especially when special problems/needs arise.
• Assists residents/responsible party in completing and signing necessary forms, including Advance Directives.
• Facilitates resident and family sharing of concerns or questions.
• Recommends referrals to appropriate agencies in cases of financial or psycho-social problems or community discharge.
• Assists residents and their support system with discharge planning, as appropriate.
• Compiles information about community health and social services available and keeps a current resource file on these services.
• Accepts and investigates all formal and written grievances submitted, as well as informal complaints, and then consults with the Social Worker Supervisor and/or the Administrator or DON in the timeliest manner appropriate. Maintains a file containing grievance forms and completed, resolved grievance issues.
• Responsible for on-call services, as assigned.
• Performs other duties, as assigned.

Requirements

Qualifications:

• Commitment to quality outcomes and services for all individuals.
• Commitment to quality programs and services for the residents/patients/clients.
• Excellent communications and human relation skills.
• Ability to relate well to the residents/patients/clients, family members / personal representatives.
• Ability to maintain and protect the confidentiality of information.
• Ability to exercise independent judgment and make sound decisions and exhibit flexibility when needed.
• Ability to adapt to change.

Experience & Training:

• Bachelor in Social Work or related field.
• Social Work Certification/License preferred.
• Prefer 6-7 years’ experience in sales, marketing or related field.
• Understanding of the Acute Care and Post-Acute Care Transition Cycles.

If you are passionate about working with older adults and creating creating meaningful connections that promote their well-being, we encourage you to apply for this rewarding position and be part of the history of St. Elizabeth. We offer competitive compensation, benefits, and professional development opportunities.

Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting.

The people of Illuminus are not just our colleagues, our employees, our residents—they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.

We would love to meet you! Apply today or visit our website for more information.

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