"Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13 facilities with 22 micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

RRH and HP Compliance Coordinator will work closely with the Program Manager/Director to ensure contract compliance and outcomes are met. Additionally, they will help coordinate program tasks, monitor program data, and other tasks deemed important to the implementation of the programs. RRH and HP Compliance Coordinator will ensure intakes are completed following grant and contract requirements.

The pay range for this position is $25.00 - $28.00 per hour, depending on experience.

Responsibilities

• Implement quality assurance processes to ensure effectiveness and efficiency of program operations and compliance efforts.
• Work with the manager to develop and implement policies and procedures to ensure compliance with program guidelines and objectives.
• Conduct regular audits and monitoring activities to assess compliance with program requirements, identify areas of non-compliance, and implement corrective actions as needed.
• Provide training to staff on compliance requirements, including data privacy regulations, and programmatic guidelines.
• Oversee the collection, analysis, and reporting of data related to program compliance, ensuring accuracy and integrity of data systems.
• Ensure case managers enter client documentation such as case notes, client records, vital documents, insurance cards, SSI award letters and other essential documents in internal and external databases in a timely manner.
• Assist with auditing client files as deemed necessary
• Document any other such desirable reporting metrics as outlined and required by contracting entities.
• Prepare and submit reports to funders and other stakeholders as required, documenting program activities and compliance efforts.
• Communicate concerns with the CM team to Mgmt.
• Model trauma-informed, harm reduction, and client-centered care in all client interactions.
• Ensure clients have active healthcare insurance enrollments.
• Provide technical assistance to case managers to refer clients to IFMG.
• Submit referrals to CalAim programs (ECM, Community Supports, etc.) using the CalOptima Connect portal.
• Monitor CalAim referrals for our housing clients to ensure connection to services.
• Maintain, and organize client case files with the necessary documentation.
• Attend regular individual supervision session with immediate supervisor to discuss program, organization, client’s progress, new strategies to meet client’s level of need and improve treatment plan
• Ensure referred client meet program eligibility.
• Ensure intakes are completed in line with program requirements.
• Complete monthly check requests for rent payments for the Rapid Rehousing Program

Preferred Experience/Minimum Qualifications

Required:

• Bachelor's degree in social services
• 2 years' experience in the Social Services field.
• Must also have a valid CA driver's license and a good driving record
• Strong computer skills including the ability to prepare correspondence and reports in Microsoft Word and summarize and report data in Excel spreadsheets.

Preferred:

• Bilingual in English and Spanish.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days' vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans