“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Foundation(IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13 facilities with 22 micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

The Manager of Rapid Rehousing Programs will manage the execution of Orange County and Los Angeles County rapid-rehousing housing programs and provide staff oversight at the Anaheim Service Center. This position will ensure staff complies with policies and procedures, facilitate team meetings and support staff with full-service meetings. This position is responsible for ensuring that the housing team works collaboratively and effectively in supporting clients from initial engagements to housing retention and/or follow up.

The salary range for this position is $66,560.00 - $70,720.00 per annum, depending on experience.

Responsibilities

Managing ASC Housing Team

• Manage rapid rehousing contracts across multiple counties.
• Manage reporting housing opportunities and coordinate new intakes from the Coordinated Entry System and other referral sources.
• Ensure staff are attending weekly match meetings to communicate openings and ensure that clients are matched appropriately.
• Oversee grants and ensure that reporting is accurate and up to date to funders.
• Oversee the day-to-day operations of the Anaheim Service Center and provide oversight to the staff.
• Supervise staff and ensure that clients are receiving the highest level of care and that all services are being documented in a timely manner.
• Ensure staff are following and utilizing best practices in their duties.
• Oversee all functions of ASC as it serves as a family access center.
• Support staff in handling client grievances and difficult issues with clients.
• Network with community partners to increase and improve services available to clients.
• Communicate program outcomes, needs and provide status updates to management.
• Evaluate the effectiveness of programs and make suggestions for improvement.
• Monitor progress towards established Housing KPIs.
• Facilitate case conferencing and other team meetings as necessary.
• Represent Illumination Foundation to potential partners in the community.
• Oversee aspects of the rent process from submitting monthly check requests to ensuring clients are current with their rental portions.

Preferred Experience/Minimum Qualifications

Required:

• Master’s or Bachelor’s Degree is Social Services or related field.
• 5 years relevant experience with progressive supervisory responsibilities.
• Knowledge of HMIS and federal, state and local housing laws and regulations.
• Valid CA Driver’s License and eligibility for company vehicle insurance.

Preferred:

• Bilingual in English and Spanish preferred
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans