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Associate Manager of ICMS-LB
$69k-93k (estimate)
Full Time | Civic & Environmental Advocacy 1 Month Ago
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Illumination Foundation is Hiring an Associate Manager of ICMS-LB Near Cerritos, CA

“Every person deserves compassion, dignity, and the safety of a place to call home.”Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13 facilities with 22 micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.
Job Description
The Associate Manager of ICMS is responsible for the day to day supervision of all Long Beach ICMS
staff and Long Beach Housing Programs which includes ongoing training of ICMS staff and documentation monitoring to ensure compliance with ICMS related contracts. The Associate Manager of ICMS is responsible for assisting the Manager of ICMS with ongoing communication with funders to ensure effective implementation of all ICMS related contracts.
The pay range for this position is $28.00 - $31.00 per hour, depending on experience. 
Responsibilities
  • Oversee the day to day operations of the ICMS LB team.
  • Supervise ICMS staff to ensure client documentation and benchmarks are being met in accordance with the program workflow, including conducting weekly one on one supervision with LA ICMS staff
  • Understand IF ICMS contract obligations including documentation and policy related requirements
  • Manage program operations, including coordinating with other departments to ensure efficiency of program operations
  • Complete regular reporting as requested by the program funders
  • Communicate program outcomes, needs and provide status updates to management.
  • Conduct internal audits of ICMS documentation.
  • Utilize HMIS and internal databases to track service delivery
  • Oversee the disbursement of rental subsidies to property managers.
  • Demonstrate the ability to motivate staff, grasp new skills/procedures and foster a
    positive attitude toward changes.
  • Effectively use interpersonal and communications skills including tact and diplomacy
    in order to address conflict
  • Ensure staff are following and utilizing best practices in their duties.
  • Support staff in handling client grievances and difficult issues with clients.
  • Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
  • Network with community partners to increase and improve services available to clients.
  • Maintain confidentiality of work related information and materials.
Preferred Experience/ Minimum Qualifications
  • Bachelor’s degree from an accredited university in Social Services or equivalent experience
  • Minimum 2 years of recent progressively responsible administrativemanagement or supervisory experience
  • Experience in the area of non-profit housing and/or housing for people with disabilities and chronic health conditions.
  • At least 1 years of experience working with at risk/homeless individuals(preferred)
  • Previous experience working in property management or related fields
  • Knowledge of federal, state and local housing laws and regulations.
  • Current valid CA driver's license
  • Have a dependable vehicle with automobile insurance
  • Computer literate; ability to use Microsoft Office products and databases such as Homeless Management Information Systems (HMIS). Proficient in Microsoft Suite (Outlook, Word, Excel, etc.)
  • Bilingual in Spanish and English is helpful, highly desirable
 Benefits
  • Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
  • Dental and Vision Insurance
  • Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
  • Employee Assistance Program
  • Professional Development Reimbursement
  • 401K with Company Matching
  • 10 days vacation PTO/year
  • 6 days sick PTO/year
  • 10 days holiday PTO/year
  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$69k-93k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

04/24/2024

WEBSITE

ifhomeless.org

HEADQUARTERS

ALHAMBRA, CA

SIZE

100 - 200

FOUNDED

2008

REVENUE

$10M - $50M

INDUSTRY

Civic & Environmental Advocacy

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About Illumination Foundation

Studies show that families with children are the fastest growing segment of the homeless population in America. This is especially true in Orange County, where one of the most expensive housing markets in the nation creates an immense gap between income and affordable housing. In 2007, the Illumination Foundation was founded to create a safety net for these homeless families by providing ongoing patient-centered housing, healthcare, workforce, and educational services. Our mission is to provide targeted, interdisciplinary services for the most vulnerable homeless clients in order to break or p...revent the cycle of homelessness. For the past ten years, weve committed ourselves to providing the best care possible for the homeless, focusing on services that will assist families into stable housing. By assessing families and individuals as they enter our care, we can identify their unique needs and provide immediate relief when necessary. We utilize public/private partnerships to ensure that our clients are connected to all community resources available to them. More
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