Duties & Responsibilities

• Project Management
  • Manage new request processing and assignment of projects within the team project management system, ensuring deadlines are tracked and projects are delivered on time.
  • Coordinate use of communications team staff time needed to support delivery of projects as outlined in project scope documentation.
  • Develop and maintain project management system organization and update and customize project intake forms, task templates, and rules to optimize project workflow and optimize team functionality.
  • Identify the need for systems, provide research and recommendations, and execute system development.
  • Provide client service and consistent communications to project requesters.
  • Supervise and oversee development, updates, and dissemination of formalized MarCom processes such as proofing, team file storage, project workflow, and merchandise checkouts from MarCom inventory.
  • Prepare, organize, and manage annual project schedules; determine deliverables and set deadlines; produce deliverables and coordinate with other staff or outside vendors to meet deadlines and deliver projects on time and on budget.
• Supervision/Leadership
  • Assign projects and daily work to office manager both from field requests and in collaboration with the Director of Communications and Assistant Director of Workforce Development
  • Provide direction and support to office manager for handling Extension email inbox communications, overseeing inventory for MarCom merchandise, and creating MarCom weekly marketing update email distributed widely to Extension staff.
  • Mentor and provide guidance to other members of the marketing and communications team regarding project progression, efficiencies, and managing client expectations.
  • Comply with all University of Illinois Extension Affirmative Action/Equal Opportunity policies and guidelines.
• Brand Management/Training
  • Oversee Extension brand identity in relation to its use across all 27 Extension units, including monitoring adherence to brand guidelines provided by Extension and the University of Illinois.
  • Collaborate with Extension communications staff to Identify, design, and deliver professional development experiences for salaried and civil service staff located throughout the state with the goals of increasing staff efficiency and marketing and communications effectiveness.
• Special Projects
  • Manage and execute a limited portfolio of marketing projects.