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Illinois State Toll Highway Authority is Hiring a Professional Services Internship Program (Various Departments) Near Downers Grove, IL
The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.The Tollway is excited to offer an internship program that will provide participants with a challenging, meaningful, and real-world experience into the day to day operations of the Tollway. Participants will support departments on a variety of high-stakes projects related to administrative support, process development and improvement, and project management. In addition to having a dedicated mentor, participants will receive access to leadership and professional growth activities to gain valuable career experience. The Intern’s responsibilities include but are not limited to:
Assist with the development and administration of programs, procedures, and guidelines which aligns the workforce with the strategic goals of the department and the Tollway
Identify opportunities to improve the efficiency and effectiveness of programs, processes, and the performance of departmental operations
Collaborate with departmental leaders to get results through influence and consensus building
Perform research, identify relevant issues, trends, insights and gaps, and provide analysis to develop strategy and drive decision making
Monitor project efforts and measures the effectiveness of improvements through regular status reports that indicate visible improvements and successful outcomes
Complete other special projects and duties as assigned
PROGRAM HIGHLIGHTS
Real-time skill application and capstone project/presentation
Assigned mentorship and professional development program
Hybrid learning environment and interactive group experiences
Job shadow and career development activities
Flexible scheduling for part time participation during the summer (20-30 hours per week).
Visit https://www.illinoistollway.com/about/careers for more information Internship Opportunities will be available with the following Departments:
*Business Systems internship will be year-long from June 2024 to May 2025.Education (Required)
Currently enrolled, or have a graduation date of November 2023 or later, in any trade/vocational program, certificate program, 2-year, 4-year or graduate level institution
Skills and Experience (Required)
Growth mindset and problem-solver
Ability to use a range of technology tools including but not limited to Microsoft Office Suite
Ability to have reliable internet
Must have reliable transportation to Tollway HQ on a frequent basis
Skills and Experience (Preferred)
Strategic and creative thought partner within a team
Effective at communicating with a diverse group of stakeholders at various levels
Superior organizational and critical-thinking skills
The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.