36 Member Service Representative Jobs in Champaign, IL
Illinois Educators Credit Union is Hiring a Member Service Representative Near Champaign, IL
Who We Are...
Our members come from all different walks of life and so do we. We hire great people from a wide variety of backgrounds, experience and education as our diversity makes our company stronger.
Illinois Educators Credit Union stands strong in our core beliefs of making members' money, saving members' money, and saving members' time. See why a Credit Union is better at IECU.
Your Role...
The Member Service Representative is the face of IECU to develop current and new member financial relationships.
The ideal Member Service Representative will be able to demonstrate knowledge and abilities for the position. Candidates who can work within procedural guidelines and strive to be an active part of the team. We ask candidates to bring strong communication skills along with a trustworthy and enthusiastic spirit, and an understanding of customer service and we will provide you with everything else you need to lead the successful career you've been looking for.
Your daily workday may look something like this:
- Provide a warm, inviting welcome to our members through the process of member interactions
- Be the go-to person for providing transactional support to IECU members, completing transactions of handling cash and other negotiable items with accuracy and efficiency
- Share customizing options available to member with tools and technology resources
- Share our products and services with our members and make referrals to further compliment a top-notch experience
- Give reliable details of balances and payments so our members can stay on top of their financial goals and maintain control of their finances
- Performs updates for members to ensure accuracy and support fraud awareness during member interactions
- Complete daily open/close Teller operations along with daily audit and balance maintenance of transactions per outlined procedures.
The Requirements...
Our desired candidate will have at least 6 months of cash handling experience, attention to detail, a desire to provide great customer service and ability to address customer inquiries and digital knowledge. A high school diploma or equivalent is required. Experience in financial areas a plus.
The Benefits...
At IECU we strive to provide unique benefits that reflect our appreciation of our team.
- 401(k) Retirement & Employer Matching Program
- 100% Employer Paid Insurance for Employees
- Paid Holidays
- Paid Time Off Benefits
- Employer Paid Life & Disability Insurance
- College Tuition Reimbursement Program
- Infant to Work Program
The Team...
If you share a passion for small credit unions that make a big impact, you will find a home at IECU. Though we are small, we are mighty in our world class service, culture and competitive pay and benefits.
Please attach a resume of your work history and education. If you are prompted from the website you are applying to fill out your work history and experience, no need to do so-you may leave that blank!
So, do you have what it takes to join our IECU?
Job Summary
Full Time
$31k-37k (estimate)
03/06/2024
07/18/2024
iecumember.org
Springfield, IL
<25
Related Companies
The job skills required for Member Service Representative include Customer Service, Products and Services, Cash Handling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
Similar Jobs
Popular Articles
