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Overview
and account follow-up and payment resolution. As necessary, assists patients and families with obtaining community resources including, but not limited to, housing, transportation, and financial support.
Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES : Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner.
Registers patients in the system as necessary. Collects and reviews all patient insurance information and completes insurance forms.
Collects co-pays, deductibles and other out of pocket amounts at the time of visit. Confirms patient insurance verification and eligibility.
Obtains pre-authorization of services and / or referrals. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.
Posts line items and adjustments to patient accounts. Balances receipts, reconciles daily work batches and prepares audit trail.
Prepares deposits for bank as needed. Reviews Explanation of Benefits (EOB) for consistency. Submits files and processes all claims for payment.
Researches and resolves claim delay issues. Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary.
Resubmits claims and processes all insurance / patient correspondence. Provides all documentation to expedite payment. Follows-up on assigned accounts.
Uses collection techniques to keep accounts current including monitoring for delinquent payments. Sets-up financial arrangements with patients as necessary.
As necessary, assists patients with researching and obtaining community resources including housing, transportation, drugs and pharmaceutical supplies, and financial resources.
PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.
The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and / or move up to 30 pounds.
Requires vision and hearing corrected to normal ranges. Requires vision and hearing corrected to normal ranges. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires frequent interaction with patients and staff.
Last updated : 2024-05-10
Full Time
Ambulatory Healthcare Services
$42k-55k (estimate)
05/11/2024
05/15/2024
illinoiscancerspecialists.com
GREENWOOD, IL
25 - 50
2010
C YESHWANT
<$5M
Ambulatory Healthcare Services
The following is the career advancement route for Patient service rep positions, which can be used as a reference in future career path planning. As a Patient service rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service rep. You can explore the career advancement for a Patient service rep below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Rep job description and responsibilities
Patient service representative explains policies and procedures to patients and refers them to the proper services.
03/13/2022: Brownsville, TX
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Explain policies, procedures, or services to patients using medical or administrative knowledge.
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Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.
02/06/2022: Rock Island, IL
Patient confidentiality must remain a primary concern.
03/15/2022: Tuscaloosa, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Rep jobs
A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
03/18/2022: Miami, FL
A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
02/20/2022: Allentown, PA
Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
03/19/2022: Toledo, OH
Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.
01/07/2022: Rapid City, SD
Preparing patient admission and discharge documentation.
03/08/2022: Queens Village, NY
Step 3: View the best colleges and universities for Patient Service Rep.