7 Resolution specialist Jobs in Fishers, IN
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IKEA is Hiring a Resolution specialist Near Fishers, IN
Job ID :
Date posted : 08 / 05 /
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JOB TYPE Regular, Full-time, In Location, Onsite, Hourly Associate, Specialist; Customer Services, Operations, After Sales, Order Resolutions
HOURS From 38 to 40 hours per week
SHIFT Seeking fully open work schedule availability, including evenings and weekends. Operations generally range between the window of 8am to 11pm;
Work schedules are published minimum of 3 weeks in advance
PAY The starting rates / salary for this position range from $19.19 to $27.29 and will be based on equivalent work experience
BENEFITS ELIGIBLE? Yes
At IKEA, taking care of our co-workers and their dependents is a top priority. Thats why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future.
Join our team and enjoy these benefits and so much more!
- Generous paid time off, holiday and sick time
- WiselyPay get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24 / 7 telehealth visits
- Dental and vision plans
- Medical and Rxplans (must work min. 20 hrs / wk)
- A fun and inclusive work environment
What you'll be doing day to day
Resolving customer issues with urgency while balancing the needs of the customer and the IKEA Store
Identifying and reporting quality issues based on data gathered in returns.
Investigating problems, developing solutions, preparing reports, and working with Independent Service Providers (ISPs) daily to resolve customer complaints.
Using your product and solution expertise to enhance your customers experiences.
Uses knowledge of both the product and how the IKEA organization works to offer solutions so that customers leave the store with a positive impression.
Partnering with Kitchen Installation Specialists to solve all escalated kitchen and bath issues.
Why we will love you
You care about making a positive impact. You understand greatness requires thinking differently. An inclusive work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. If you want to contribute, grow, and share your uniqueness, join our team and start a better life for yourself.
QUALIFICATIONS
2 years of experience in retail sales or customer service experience.
Last updated : 2024-05-09
Job Summary
Full Time
Retail
$39k-51k (estimate)
05/10/2024
05/23/2024
ikea.com
SCHAUMBURG, IL
>50,000
1989
KERRI MOLINARO
$500M - $1B
Retail
Related Companies
About IKEA
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. Its one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales and of course it begins and ends with our customers. The IKEA retail business is... operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. IKEA was founded in Sweden in 1943.
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The job skills required for Resolution specialist include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Resolution specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resolution specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resolution specialist positions, which can be used as a reference in future career path planning. As a Resolution specialist, it can be promoted into senior positions as a Client Service Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resolution specialist. You can explore the career advancement for a Resolution specialist below and select your interested title to get hiring information.
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