Crew chief might perform the same tasks as employees while having the authority to manage co-workers in the absence of an assistant or general manager. Shift Managers are responsible for resolving an issue and ensuring work is completed on schedule within a shift. Shift Managers responsibilities may include:

• Assigning team members with tasks to be completed each shift
• Setting performance metrics for team members and work with team members to ensure all metrics are met
• Properly resolving problems and troubleshooting issues as they arise without the direction of management
• Managing multiple projects as well as staff members
• Reporting to the assistant or general manager and meeting with management to review goals and metrics
• Maintaining a work environment that meets company, state and federal safety and employment guidelines