48 Assistant Manager Jobs in Holland, MI
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IHOP is Hiring an Assistant Manager Near Holland, MI
The Assistant Manager (AM) is responsible for supporting the General Manager in the management of the entire store’s operations. The AM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The AM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience that supports our vision.
Principal Duties:
- Supervise the day-to-day task assignments and performance for all management and associates.
- Ensure a pleasant dining experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.
- Manage all matters relating to associates and the team - recruiting, hiring, training, coaching, associate engagement, and performance management.
- Ensure compliance with corporate training programs.
- Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures, and practices.
- Analyze results and trends and prepare action plans to leverage the store’s strengths and address areas of opportunity. Ensure the execution of all action plans.
- Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.
- Supervise the day-to-day task assignment and manage the performance of Customer Service Associates. This includes recruiting, hiring, training, coaching, managing performance, and administering progressive discipline.
- Oversee the completion of duties by hourly store management associates.
- Ensure proper training and training compliance of all hourly associates.
- Oversee cash management procedures. Monitor and analyze reports relating to Loss Prevention and report trends to the General Manager.
- Ensure accurate stock levels by performing precise cycle counts and monitoring the ordering of products and supplies with a computer and/or handheld device. Review the results on the store’s computer and/or handheld device and make the necessary changes. Prepare action plans to address off-standard items.
- Control inventory level by checking in all external vendors (by using a handheld device) and ensuring the delivery is accurate.
- Ensure execution of established security, quality, and store operations policies, procedures, and practices listed in training materials and other publications.
- Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.
- Value store associates through celebration and recognition.
- Ensure the 24/7 execution of all customer service programs and processes.
- Communicate with the store manager regarding customer service issues and concerns.
- Ensure a pleasant dining experience for all customers, respond to customer complaints or inquiries, and solicit customer feedback and input.
- Competitive Pay
- Quarterly Bonus Package if performance metrics are met
- Health Insurance
- 401K
- Paid Vacation
- Real Advancement Opportunities
Job Summary
Full Time
Restaurants & Catering Services
$64k-90k (estimate)
04/27/2023
05/14/2024
ihop.net
HOUSTON, TX
<25
Private
MUHAMID AMIN
$5M - $10M
Restaurants & Catering Services
Related Companies
If you are interested in becoming an Assistant Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Manager job description and responsibilities
Assistant managers provide direct assistance and reporting to managers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Manager jobs
Don’t be afraid to close the deal.
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Create a regular study space and stay organized.
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Practice the Previous Year Memory-based Papers.
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On the topic of education, Floor Managers earn similar levels of education than Assistant Managers.
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Do not Waste Time on a Specific Question.
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Step 3: View the best colleges and universities for Assistant Manager.
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