9 overnight front desk agent Jobs in petersburg, va
IHG Hotels & Resorts is Hiring an Overnight Front Desk Agent Near Petersburg, VA
DUTIES AND RESPONSIBILITIES:
- Welcome guests in a friendly, prompt and professional manner.
- Register guests, issue room keys, provide information on hotel services and room location.
- Up-sell rooms where possible to maximize hotel revenue.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
- Complete and transmit daily accounting reports and prepare them for review by hotel management
- Issue, control and release guest safe-deposit boxes.
- Communicate any outstanding guest requests or issues to management that may require
- Respond appropriately to guest complaints. Make appropriate service recovery gestures in order
- May routinely book guest reservations for individuals and/or groups that are requested either by
changes.
- Promote team work and quality service through daily communications and coordination with
- Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
This job requires ability to perform the following:
- Frequently standing up behind the desk and front office areas
- Carrying or lifting items weighing up to 50 pounds
- Handling objects, products and computer equipment
- Use a keyboard to operate various property management and reservations systems, etc.
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Reading and writing abilities are utilized often.
- Basic math skills are used frequently.
- Problem solving, reasoning, motivating and training abilities are often used.
- Required to work the overnight shift
- May be required to work other shifts, weekends, and/or holidays.
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Job Summary
Full Time
Accommodations
$27k-36k (estimate)
06/02/2024
06/27/2024
ihgplc.com
ODESSA, TX
>50,000
2003
CRISH JOHNSON
$1B - $3B
Accommodations
Related Companies
The job skills required for Overnight Front Desk Agent include Guest Service, Front Office, Credit Card, Problem Solving, Accounting, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Overnight Front Desk Agent positions, which can be used as a reference in future career path planning. As an Overnight Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Front Desk Agent. You can explore the career advancement for an Overnight Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming an Overnight Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Overnight Front Desk Agent job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Overnight Front Desk Agent jobs
Apply to open guest service positions.
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Formulation of the reservation request.
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Get the Right Service Desk Tools.
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Step 3: View the best colleges and universities for Overnight Front Desk Agent.
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