Our Company:

Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests and is at the forefront of the digital health revolution.

In 2018, iHealth launched its Unified Care program to address the issue of managing chronic diseases. Unified Care specialists support patients at home between doctor’s appointments with remote patient monitoring (RPM) and chronic care management (CCM) to achieve better health outcomes.

In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers.

iHealth Labs is a leader in digital health solutions, with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all.

PRIMARY DUTIES AND RESPONSIBILITIES:

• This role requires you to be tech-savvy, and you must be comfortable with working with our internal messaging (Google Hangout, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be required to teach our elderly patients on how the mobile app and medical device works, as well as helping them with troubleshooting with any tech issues.
• Collaboratively develop an individualized care plan, behavior goals and learning objectives with each patient. Provide individual case management to patients and keep documents with HIPAA compliance.
• Use the established Standards of Practice and Professional Performance (SOP/SOPP) in diabetes care and evidence-based practice guidelines to determine the educational interventions for each individual.
• Collaborate with primary care physicians and other clinicians while utilizing the iHealth Share Care platform and devices designed to track and monitor outcomes and provide educational interventions.
• Provide remote support to patients in our program through our online platform during shifts.
• Work with a cross-functional product team to develop and constantly improve digital health solutions to extend the chronic disease management beyond the doctor's office.
• May have an opportunity to serve as the leader of a clinical service team, to develop clinical protocols and educational content for our diabetes and hypertension self-management education program that meets AADE and AHA standards.

• Other duties and projects as assigned.

License/Certifications Required
RD/RDN (Registered Dietitian/Nutritionist)

Qualification and Skills:

• Excellent communication and patient care
• Excellent trainability and flexibility
• Experience working with patients with Diabetes and Hypertension in a clinic setting
• Ability to perform standard clinical procedures according to established protocols
• Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment
• Ability to maintain quality, safety, and/or infection control standards
• Must be a good team player or even a team leader
• Must have basic good computer skills
• Good problem-solving ability

• Bilingual a plus especially Spanish, Cantonese, Mandarin, Tagalog, Vietnamese, etc.

Benefits:

• Medical, Dental, Vision, Life Insurance, and 401K
• Paid Time Off, Federal Holidays, and Leaves
• Annual Performance-Based Bonus