Company Description

Join us to reshape the future of chronic disease management! iHealth Labs introduced the first smartphone-connected blood pressure monitor in the world. Since then, iHealth Labs has become a global leader in digital health technology, offering a line of award-winning mobile health devices and comprehensive chronic disease management solutions. Our mission is to connect patient care at the doctor’s office with individual’s daily life and provide real-time support to empower people with chronic conditions live healthier. 

Job Description

We’re seeking a passionate Senior Clinical Assistant to join our Unified Care team with both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize iHealth devices and Unified Care platform to help manage patients with chronic conditions on-site and online with other clinical team members.

Under general supervision in a fast-paced Primary Care clinic setting, the Clinical Assistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals.

PRIMARY DUTIES AND RESPONSIBILITIES: 

• This role requires you to be tech-savvy, and you must be comfortable with working with our internal messaging (Google Hangout, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be responsible for teaching our elderly patients on how the mobile app and medical device works, as well as helping them with troubleshooting with any tech issues.
• Communicate well with teammates, providers and staff in clinic
• Assists with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations.
• Maintains accurate documentation in electronic health records.
• Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols.
• Obtains pertinent labs and other tests as needed by the provider.
• Manages clinic inventories and medical supplies.
• Educates and advises patients on specific medical issues within established parameters to include obtaining prescription information.
• Directs patient flow following provider schedules/patient appointments.
• Maintains assigned examination rooms.
• Coordinates routine office activities and administrative functions to support clinic activities.
• Practices safety, environmental, and/or infection control methods.

Qualifications

• Excellent communication and patient care
• Excellent trainability and flexibility
• Must have basic good computer skills
• Good problem-solving ability
• Must be a good team player or even a team leader
• Bilingual in Cantonese is required
• Bachelor’s degree or above is required

Additional Information

Perks

• Great benefits
• Professional development support
• Vivid startup environment with open and collaborative working space with recreational area, healthy snack everyday and catered lunch once a week
• Height adjustable desk and ergonomic chair - MacBook Pro with a 4K monitor
• Recreation Room with Ping Pong table, soccer table, stair masters and more
• Collaboration lounge space

All your information will be kept confidential according to EEO guidelines.