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POSITION DESCRIPTION :
Under direct supervision of professional clinical staff and with provider oversight, provides assistance with intake of patients at the clinic level by collecting and tracking certain patient information, documentation to the medical record and serving as a liaison between patients and providers by performing the following duties as outlined in the Clinical Support Staff Scope of Practice document.
ESSENTIAL JOB FUNCTIONS :
ORGANIZATIONAL EXPECTATIONS :
Embraces new ideas and respects cultural differences.
MEASURED BY :
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.
ESSENTIAL QUALIFICATIONS :
EDUCATION : High School Diploma, GED or between the ages of 15-17 with a valid work permit from their high school.
CREDENTIALS / LICENSURE : Successful completion of a related program and / or current C.N.A., EMT, PCT, etc. preferred. Valid CPR certification.
MINIMUM EXPERIENCE :
POSITION REQUIREMENTS (ABILITIES & SKILLS) :
Demonstrated competency in obtaining accurate patient vital statistics (height, weight, blood pressure, temperature, etc.
and patient health history.
Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet and computer navigation.
Ability to use other software as required while performing the essential functions of the job.
Excellent communication skills in both written and verbal forms, including proper phone etiquette.
Knowledge of patient care procedures and organizational policies related to position responsibilities.
Ability to prioritize, be well organized, and perform multiple tasks. Must have the ability to organize daily work load, keep assigned providers on time to the extent possible or, to help provider manage changes to their schedule to ensure that all patients receive the highest level of care.
Ability to effectively interact with others and work effectively as a team member.
Ability to solve problems as required by position, including application of critical thinking skills (for example to be able to determine if patient issues require immediate provider attention).
MINIMUM PHYSICAL EXPECTATIONS :
MINIMUM PHYSICAL EXPECTATIONS :
MINIMUM ENVIRONMENTAL EXPECTATIONS :
This job operates in a medical facility and requires regular walking to various locations around the hospital / clinic. Employees will be working where there is patient care equipment.
Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases are possible.
This position requires significant interaction with people (many of whom are scared, hurt and / or ill) which can be stressful and result in competing priorities.
Last updated : 2024-05-08
Full Time
Ambulatory Healthcare Services
$38k-45k (estimate)
05/09/2024
05/16/2024
ihacares.com
YPSILANTI, MI
200 - 500
1994
CYNTHIA A ELLIOTT
<$5M
Ambulatory Healthcare Services
Established in 1994, IHA is one of the largest multi-specialty medical groups in Michigan delivering more than one million patient visits each year, practicing based on the guiding principle: our family caring for yours. Lead by physicians, IHA is committed to providing the best care with the best outcomes for every patient and an exceptional work experience for every provider and employee. Recognized as Metro Detroits Top Physician Group by Consumer Reports magazine, IHA offers patients from infancy through senior years, access to convenient, quality health care with extended office hours and... urgent care services, online patient diagnosis, treatment and appointment access tools. IHA is based in Ann Arbor and employs more than 3,000 staff, including more than 700 providers consisting of physicians, nurse practitioners, physician assistants, care managers and midwives in more than 150 practice locations across Southeast Michigan. IHA is a wholly-owned subsidiary of Saint Joseph Mercy Health System and a member of Trinity Health. To learn more about IHA, visit ihacares.com
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The job skills required for Clinical support assistant include Patient Care, CPR, HIPAA, Confidentiality, Blood Pressure, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Clinical support assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Clinical support assistant. Select any job title you are interested in and start to search job requirements.