5 Clinical Coordinator Jobs in Livonia, MI
IHA is Hiring a Clinical Coordinator Near Livonia, MI
Essential Job Functions
- Supervises day-to-day operations of assigned areas to ensure efficient, fiscally responsible and customer responsive procedures and operations.
- Assists with recruitment, hiring, orientation, training and coaching of MA staff, in accordance with IHA service and human resource guidelines. Effectively organizes training materials for new employees, maintaining the most recent version.
- Ensures efficient and effective scheduling for the MA staff and maintains Time & Attendance program; coordinating timekeeping and time off requests. Fills in as Medical Assistant when needed.
- Directly enters medication, laboratory, and radiology orders into the electronic medical record per state, local and professional guidelines.
- Evaluates the performance of MA staff, recommends merit increases, promotions and disciplinary actions, in accordance with IHA human resource and service guidelines. Maintains teamwork environment and a high level of employee morale.
- Oversees tasks that optimize workflow; provides suggestions to continually improve processes and the customer experience.
- Communicates thoroughly and promptly with office leadership, providers, triage and staff regarding all issues impacting day-to-day operations; develops clinical protocols as needed to ensure compliance with federal regulations.
- Implements inventory control system related to clinical supplies and immunizations/medications.
- Manages the immunization and VFC vaccine program and coverage of PAQ when needed.
- Manages clinical audits, internal and external, for the office.
- Attends required internal and external meetings, performs other administrative support tasks, and assists in the development and oversight of the office budget.
- Supports other offices, attends required meetings and training, and participates in committees as requested.
- Performs other duties as assigned.
- Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health.
- Must be able to work effectively as a member of the clinical care team.
- Successfully completes IHA’s “The Customer” training and adheres to IHA’s standard of promptly providing a high level of service and respect to internal or external customers.
- Maintains knowledge of and complies with IHA standards, policies and procedures.
- Maintains complete knowledge of office services and in the use of all relevant office equipment, computer and manual systems.
- Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines.
- Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.
- Uses resources efficiently.
- If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.
Essential QualificationsEDUCATION: High school graduate or equivalent with applicable college coursework or seminars in management and supervision. Prefer Associate’s or Bachelor’s degree in relevant field (Management, Healthcare Administration, etc.)
Successful completion of accredited/approved MA program and MA Externship, Emergency Medical Technician (EMT) program, Paramedic program or Certified Athletic Trainer. Current MA credential or ability to attain MA credential is necessary.
CREDENTIALS/LICENSURE: Valid CPR certification.
Certification as a Medical Assistant through one of the following certifying agencies:
- American Association of Medical Assistants (CMA)
- American Medical Technologists (RMA)
- National Center for Competency Testing (NCMA)
- National Healthcareer Association (CCMA)
- National Association of Health Professionals (NRCMA)
- American Medical Certification Association (CMAC)
MINIMUM EXPERIENCE: 5 years’ clinical experience with prior supervisory experience preferred
Position Requirements (abilities & Skills)
- Knowledge of patient care procedures and organizational policies related to position responsibilities.
- Proficient/knowledgeable in medical terminology.
- Ability to coordinate, direct and supervise the work of others.
- Demonstrated ability to work independently with general oversight from the Practice Manager.
- Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet and computer navigation. Ability to use other software as required while performing the essential functions of the job.
- Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people, either in-person or virtual.
- Ability to work collaboratively in a team-oriented environment; courteous and friendly demeanor.
- Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, family members, insurance carriers, vendors and the general public.
- Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
- Good organizational and time management skills to effectively juggle multiple priorities, time constraints and ever-changing medical situations.
- Ability to exercise sound judgement and problem-solving skills.
- Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.
- Ability to handle patient and organizational information in a confidential manner.
- Ability to work overtime hours as scheduled.
- Ability to drive to other office/practice sites and meeting and training locations.
- Successful completion of IHA competency-based program within introductory and training period.
- Physical activity that often requires keyboarding, phone work and charting.
- Physical activity that often requires time working on a computer.
- Physical activity that often requires lifting over 50 lbs.
- Physical activity that often requires handling and lifting patients, walking, bending, stooping, reaching, climbing, kneeling and/or twisting.
- Physical activity that sometimes requires lifting, pushing and/or pulling up to 100 lbs.
- Specific vision abilities required include close vision, depth perception, color vision, peripheral vision and the ability to adjust and focus.
- Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
- Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.
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Job Summary
Full Time
Ambulatory Healthcare Services
$43k-52k (estimate)
05/18/2024
06/30/2024
ihacares.com
YPSILANTI, MI
200 - 500
1994
CYNTHIA A ELLIOTT
<$5M
Ambulatory Healthcare Services
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About IHA
Established in 1994, IHA is one of the largest multi-specialty medical groups in Michigan delivering more than one million patient visits each year, practicing based on the guiding principle: our family caring for yours. Lead by physicians, IHA is committed to providing the best care with the best outcomes for every patient and an exceptional work experience for every provider and employee. Recognized as Metro Detroits Top Physician Group by Consumer Reports magazine, IHA offers patients from infancy through senior years, access to convenient, quality health care with extended office hours and... urgent care services, online patient diagnosis, treatment and appointment access tools. IHA is based in Ann Arbor and employs more than 3,000 staff, including more than 700 providers consisting of physicians, nurse practitioners, physician assistants, care managers and midwives in more than 150 practice locations across Southeast Michigan. IHA is a wholly-owned subsidiary of Saint Joseph Mercy Health System and a member of Trinity Health. To learn more about IHA, visit ihacares.com
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The job skills required for Clinical Coordinator include Scheduling, Leadership, Communication Skills, Problem Solving, Patient Care, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Clinical Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Clinical Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Clinical Coordinator positions, which can be used as a reference in future career path planning. As a Clinical Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Clinical Coordinator. You can explore the career advancement for a Clinical Coordinator below and select your interested title to get hiring information.
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