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ignoredontpost
Corona, CA | Full Time
$53k-66k (estimate)
11 Months Ago
Corona Regional Medical Center
Corona, CA | Full Time
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IS Support Tech - Full Time
ignoredontpost Corona, CA
$53k-66k (estimate)
Full Time 11 Months Ago
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ignoredontpost is Hiring an IS Support Tech - Full Time Near Corona, CA

Responsibilities:

The Information Services (I.S.) Support Technician provides technical support to multiple facilities across the Region, including hospital staff and physicians, as well as internal and external employees. Provides Tier II support issues regarding hardware, software, and networking for Universal Health Services, Inc. (UHS) technical assets. End user issues are reported by using different mediums of communication including primarily online work-orders, phone, instant messaging, and in-person. The Information Services (I.S.) Support Technician is responsible to ask appropriate questions and makes informed decisions using tools including an online knowledge base. Issues that require higher level of troubleshooting are escalated using the online trouble ticket system to the appropriate Tier III support staff member. The I.S. Support Technician is accountable for groundwork including installation and maintenance of end-user workstations, hospital issued phones, and peripherals connected to the workstations.


EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.

Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
Authorized by

Corporate Human Resources
Qualifications:
EDUCATION/TRAINING/ EXPERIENCE:
  • High School Graduate or equivilent required
  • Associate’s degree from an accredited College or University in computer related field, trade school certificate in computer related studies, or equivalent combination of education and experience preferred.
  • One (1) to two (2) years of experience in computer hardware, software, break/fix and troubleshooting experience required, acute care setting preferred.
  • One (1) to two (2) years of experience providing customer support for Windows 10 in an enterprise environment required, acute care setting preferred.CERTIFICATIONS/LICENSES:
  • A or N certification desired.
  • Must have valid California Driver’s License and reliable transportation. Job requires travel between facilities on a daily basis.

Job Summary

JOB TYPE

Full Time

SALARY

$53k-66k (estimate)

POST DATE

05/04/2023

EXPIRATION DATE

04/03/2024

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ignoredontpost
Full Time
$35k-44k (estimate)
11 Months Ago