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2 Returns Specialist Jobs in San Diego, CA

Ignite Human Capital
San Diego, CA | Full Time
9 Months Ago
San Diego, CA | Full Time
$39k-49k (estimate)
1 Week Ago
Returns Specialist
Full Time 9 Months Ago

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Ignite Human Capital is Hiring a Returns Specialist Near San Diego, CA

In this role, the successful candidate:

  • Receives and sorts returned products in a timely manner.
  • Matches returned products with the RMA case number on file.
  • Notifies internal support team if returned product is not associated with an RMA. 
  • Reconciles quantities of returned products within the ERP system.
  • Communicates with customers who have not returned their products in 30/60/90 days.
  • Provides return status updates upon request from internal support teams.
  • Ensures customers receive credit for their returned products, if applicable.
  • Inspects returned products, ensures return reasons are accurate, and completes final root cause analysis.
  • Sterilizes returned product that may have been in contact with a patient.
  • Coordinates restocking of undamaged products.
  • Works with the Quality department to ensure all high-risk cases are properly analyzed.
  • Reviews record documentation and follow-up activities for completeness and timeliness
  • Closes cases according to established guidelines to meet required timelines
  • Maintains a working knowledge of company policies and procedures, departmental processes, and associated procedures and work instructions.
  • Maintains an understanding of information/data required to be collected for technical and adverse events/ reportable complaints to ensure compliance with regulations and directives.
  • Other duties as assigned
  • What does it take to be a qualified candidate?
  • High School diploma or equivalent required.
  •  2 years dental lab experience preferred.
  •  Experience with Microsoft Office suite.
  • Salesforce experience preferred.
  •  QAD experience preferred.
  •  Strives to continuously build knowledge and skills.
  • Excellent verbal, written, and interpersonal communication skills.
  •  Attention to detail.
  •  Strong analytical and critical thinking skills.
  •  Ability to work as part of a team.
  • Ability to learn technical concepts by reading work instructions and standard operating procedures, and completing on-the-job training. 
  •  Knowledge of cGMP regulations ISO 13485, 21CFR Part 820, CMDR SOR/98-282, 93/42/EEC, RDC 16 2013, MHLW MO 169 and TG(MD)R Sch3 preferred. ·

Job Summary


Full Time





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Ignite Human Capital
Full Time
$63k-85k (estimate)
1 Day Ago
Ignite Human Capital
Full Time
$115k-144k (estimate)
2 Weeks Ago

The job skills required for Returns Specialist include Microsoft Office, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Returns Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Returns Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Returns Specialist positions, which can be used as a reference in future career path planning. As a Returns Specialist, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Returns Specialist. You can explore the career advancement for a Returns Specialist below and select your interested title to get hiring information.