1 Network Operations Center Technician Job in Cary, NC
iGLASS Networks is Hiring a Network Operations Center Technician Near Cary, NC
iGLASS Networks is a leading provider of outsourced 24/7 network operations center (NOC) services. Companies nationwide depend on iGLASS to observe, report, and maintain the health and operation of their networks and critical applications, every moment of every day. Based in Cary, NC, iGLASS Networks has been in operation since 1997 and offers a friendly, casual work environment, industry-leading compensation, and competitive benefits including 401(k) and health, dental, disability, and life insurance coverage.
Position: Network Operations Center (NOC) Technician
Description: Our NOC Technicians are the front line of the iGLASS Service. NOC Technicians configure, monitor, and maintain the iGLASS Environment. They notify customers and creatively problem-solve to resolve issues in our customers’ computing environment and respond to inquiries when they arise. Our technicians work with a diverse set of technologies and over time develop a broad breadth of skills.
Primary Responsibilities:
- Monitor iGLASS Software to detect customer issues
- Notify customers when alarms are detected
- Configure iGLASS Software to monitor customer equipment
- Respond to customer inquiries and make changes to the system
- Configure iGLASS equipment for monitoring
- Document new iGLASS work procedures as they develop
- Follow customer run book to provide tier-1 remediation
Qualifications: * Experience working in a computer networking environment
- Associates Degree or higher in Computer and/or Information Technology or equivalent work experience
- Proven knowledge of IP and Ethernet required
- Ability to analyze and solve technical issues
- Working knowledge of LINUX desired
- Windows AD experience a plus
- Experience with cloud-based environments like AWS and Azure a plus
- Effective oral and written communication skills
Job Type: Full-time
Pay: $57,200.00 - $71,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Experience level:
- 1 year
Education:
- Associate (Required)
Experience:
- Linux: 1 year (Preferred)
- Microsoft Windows Server: 1 year (Preferred)
- Computer Networking: 1 year (Required)
License/Certification:
- CCNA (Preferred)
Ability to Commute:
- Cary, NC 27511 (Required)
Work Location: Hybrid remote in Cary, NC 27511
Job Summary
Full Time
$58k-76k (estimate)
03/04/2023
08/29/2024
istructure.com
Cary, NC
<25
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The job skills required for Network Operations Center Technician include Network Operations, Planning, Ethernet, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Operations Center Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Operations Center Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Operations Center Technician positions, which can be used as a reference in future career path planning. As a Network Operations Center Technician, it can be promoted into senior positions as a Network Control Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Operations Center Technician. You can explore the career advancement for a Network Operations Center Technician below and select your interested title to get hiring information.
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