Receptionis/Customer Service (Full Time), Livonia, MI

**IDN Company:** IDN-Hardware Sales

**Title/Position:** Receptionist / Customer Service

**Type of Position:** Full-Time

**Location:** Livonia, MI

IDN Global, Inc. is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products seeking a full-time employee for an Inside Sales position. IDN Hardware Sales, Inc. is headquartered in Livonia, MI and has more than 70 years of stability and top notch customer service. This family-owned company provides security products, access control solutions, and related services to locksmiths and security professionals.

Job Description:

Our newest Receptionist/Customer Service Associate will play a key role in providing administrative and project support to the company staff. This includes managing inbound and outbound mail, data entry, as well as support to our inside sales team. In addition, this position will be a welcoming energy to all customers, prospects and visitors who call or visit.

Responsibilities include the following:

The successful candidate is responsible (but not limited to):

* Greeting all visitors to the office and engaging in welcoming conversation

* Perform general office administrative tasks including daily mail processing, some electronic file management, data input, and supporting the inside sales team.

* Managing inbound calls to the facility and distributing accordingly

Targeted Experience, Skills, and Abilities

* Excellent customer service skills

* Naturally outgoing and enjoy daily interaction with clients and prospects

* Exceptional written and verbal communication skills and attention to detail

* MS Office Skills, including Excel, Outlook and Word

Requirements:

Energetic, team player, comfortable in a computerized environment, and able to follow instruction.

Compensation, Benefits, and Structure:

Compensation for this position is negotiable and will depend upon experience. The position is full-time with hours Monday - Friday, approximately 8:00 am to 5:00 pm. Medical and dental benefits are available after 90 days of employment. The compensation package also includes benefits such as 401k plan with matching employer contributions as well as company-paid life and disability insurance.

Recruitment Process:

The recruitment process will include one phone screen, one in-person interview, and a pre-employment background check and drug screening.

All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.

Receptionist/Customer Service (Full Time), Livonia, MI First Name* Last Name* Full Name* Address* City* Country Region Zipcode* Telephone* Email* Applying for Position* Attach Resume*