We are the global leader in worm gear, t-bolt, band, strut, specialty clamps, hose supports, conduit, fastening solutions, fittings, and couplings. Our products meet the highest standards demanded by global customers. A commitment to service and dedication to quality drive us each day. While billions of Ideal Tridon products have sealed critical connections for our customers, we continue to push the boundaries of innovative design. Our legacy and proven capabilities ensure that we’re well-positioned to support new applications and emerging markets. At Ideal Tridon, whether it’s the performance of our products or the responsiveness of our service, connections are at the heart of what we do.

I. Scope:

The OE Sales Administrator works as a team member with his/her manager(s) and respective sales manager(s) by being a

key customer contact from the point just after the salesperson has met with a new customer (or an existing customer on a

new product program), through completion of the terms of sale.

II. Responsibility and Authority:

• Wear appropriate Personal Protective Equipment (PPE).

• Assure compliance to all required industry standards and government requirements as stated in the Ideal-Tridon Quality

Manual, Quality Management System, process documentation and all Company Human Resources, Health, Safety, and

Environmental guidelines to ensure customer requirements are met.

• Has responsibility and authority for quoting/pricing/sampling, budgeting, account management, and information

activities for his/her assigned customer base within the guidelines of the authorized signature list.

• Maintain and protect all company, supplier, and customer proprietary and confidential information.

III. Essential Functions:

• Facilitate and maintain administration process:

o PCR

o ESR

o ECR

o General sales samples

o Tooling/sample billing process

o Process or direct general customer inquiries

o Monthly sales reports

o Process credits, debits, and chargebacks in a timely manner

o Annual Budget Input for AOE customers

• Maintain consistent pricing for AOE customers and markets within Ideal-Tridon guidelines:

o Quoting process

o Margin guidelines

o Authorized signature list

o Surcharge process

• Work in a team environment

• Develop and maintain customer relationships

• Support all customer and internal Company departments as needed

• Ensure compliance with Quality Management System and Environmental Management System

• When necessary perform other typical duties

• Ability to quickly transition from one task to another as needed

• Ability to learn new and handle sometimes complicated concepts/functions related to new customer requirements and

key accounts

IV. Position Requirements:

• Associates degree preferred or equivalent education and experience. Three years minimum experience in

sales/marketing administration or customer service.

• Computer software proficiency with traditional Microsoft Office applications, with a strong emphasis on Excel (pivot

tables, V-Lookup, etc.)

• Exceptional attention to details

• Excellent organizational skills, with the ability to "multi-task" effectively

• Positive attitude

• Solid analytical and problem solving skills

• Excellent communication skills - verbal, written and interpersonal

V. Physical Requirements:

Has dexterity to utilize computer equipment. Will sit or stand for extended periods of time. Will lift light to moderate

weight objects (up to 30 pounds). Clearly communicates in both verbally and in writing. Requires travel to trade shows and

customer locations. Maintain regular attendance and working required overtime sometimes without prior notice.