Building Facility Specialist, Alumni Center (2758)

Pocatello - Main

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope.

ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions.

We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

To coordinate and provide equipment and facility set-up for meetings, conferences, and special events; provide customer service to building patrons;

monitor facility use and ensure conformance with policies and procedures; perform facility maintenance and cleaning; perform related work.

Examples of Duties

• Facility Set-Up.
• Typical duties : interprets event documents and diagrams to determine event needs including type, amount, and arrangement of equipment;
• prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain;
• identifies or anticipates problems such as room size, equipment changes, catering needs, and security requirements and takes corrective action;
• determines spacing and line up of tables, chairs, and staging configurations symmetrically with appropriate aisles and service areas;
• determines head of room and best locations for visual aids; ensures against line-of sight problems with seating arrangements and equipment;
• applies knowledge of fire safety codes and ADA guidelines to determine correct aisle width and safe entries and exits; sets up seating, tables, staging, program aids, and equipment;
• sets up and troubleshoots audio-visual operations including sound and lighting equipment such as sound systems, wireless microphones, mixers, video and data projectors, and connects telephone and audio data lines;
• recommends service improvements for all areas of the facility; monitors and controls facility environment including HVAC and lighting;
• observes facility and equipment to ensure compliance with risk management objectives and public safety; observes, responds to, and reports unusual occurrences such as theft, vandalism, illness, and drug and alcohol related problems;

recommends safety and security solutions.

• Customer Service.
• Typical duties : provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints;
• responds to last minute meeting room and audiovisual equipment changes or requests; assists customers with set up of customer equipment;
• instructs customers in the use of audio-visual equipment; assists customers and visitors with directions and information regarding events;

collects user feedback and reports program success and customer satisfaction; evacuates customers in emergencies.

• Maintenance & Cleaning.
• Typical duties : performs basic facility and equipment maintenance and cleaning; monitors cleanliness of facility; performs basic equipment repairs;

replaces light bulbs; performs special projects as assigned.

Minimum Qualifications

Some knowledge of

Adding, subtracting, multiplying and dividing whole numbers.

Experience

• Providing customer service.
• Explaining and applying policies and procedures.
• Using tools, equipment, materials, and common practices used in facility preparation including custodial work.
• Setting work priorities.
• Interpreting written and oral instructions.

Supplemental Information

• Work involves repetitively lifting and carrying items weighing up to 60 pounds.
• Standing and walking during eight hour shift.
• Positions require working up to 30 feet above floor level.
• Incumbents must have sufficient speech & hearing acuity to perform customer service activities.
• Incumbents are subject to call-in for work during special events including evenings and weekends.
• Incumbents wear proper safety equipment when exposed to chemicals, toxins, or blood born pathogens.

Additional Information

ISU minimum for this classification is $15.25 / hour. Benefits include comprehensive health, dental, and vision; life insurance;

disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off / sick leave accrual.

To be considered for this opportunity, apply by midnight on May 23, 2024. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Posting Number : req2227

Type : Working 12 months per year

Position : Classified Staff

Division : OPERATIONS

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request.

If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY / TTD : 711), or email ada.

coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

Last updated : 2024-05-22