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1 Workstation Supervisor Job in Chubbuck, ID

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Idaho Central Credit Union
Chubbuck, ID | Full Time
$80k-106k (estimate)
3 Weeks Ago
Workstation Supervisor
$80k-106k (estimate)
Full Time | Banking 3 Weeks Ago
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Idaho Central Credit Union is Hiring a Workstation Supervisor Near Chubbuck, ID

The primary area of responsibility is to supervise the ICCU Workstation Technicians. This role leads and directs a team of people to perform high quality work, manage priorities, and develops people to potentially higher levels. Performs workstation updates, testing/coordinating rollouts, and identifies new opportunities to meet Credit Union growth and strategic goals.
  • Manage and motivate staff to hit goals, be part of the culture and provide excellent customer service. Including completing team responsibility for evaluating and appraising work, addressing complaints and resolving problems taking disciplinary action, and ensuring quality of work.
  • Manage system and software procurement process, ensuring software and equipment are ordered in a timely and quality manner.
  • Manage the implementation and maintenance of all aspects of the ICCU workstation systems and peripherals. Examples include but not limited to; securing the assets, asset management, imaging, etc.
  • Ensure that policies and procedures are followed and updated as necessary. Follows all company and department policies and procedures, including and not limited to; Asset Management, Change Control, Security, Data Protection, etc.
  • Create and sustain a quality workstation support environment, wherein the IT department works to support front and back offices with day-to-day tasks.
  • Identify, troubleshoot, and resolve complex system issues as reported by end users.
  • Assists in the development of new systems to accommodate the expanding operations of the Credit Union.
  • Ensuring that budgets are adhered to and deadlines are met.
  • Planning and working flexibly to meet deadlines.
  • Keeping up to date with technical and industry developments.
  • Other duties as assigned
Qualifications2-year degree or Bachelor’s degree required in Computer Science, Computer Information Systems or Business (or related field). Ability to communicate with Executive Management, Credit Union
personnel. Required 4 years of IT or related field experience. Ability to maintain confidentiality of Credit Union and member records at all times.
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at Idaho Central Credit Union to obtain employment.
Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$80k-106k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

06/06/2024

WEBSITE

iccu.com

HEADQUARTERS

NAMPA, ID

SIZE

200 - 500

FOUNDED

1940

CEO

CHRIS HYER

REVENUE

$50M - $200M

INDUSTRY

Banking

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About Idaho Central Credit Union

Idaho Central Credit Union has 36 convenient locations across Idaho. You can find us throughout the Treasure Valley, Twin Falls and Burley, Eastern Idaho, to North Idaho. Working at Idaho Central Credit Union is more than a job. Its a place where we make a difference, not only day to day, but long term. Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel when youre a part of it. Idaho Central Credit Union was named a Best Place to Work in Idaho. Plus, we a...re a top financially-performing credit union in the nation. Working at Idaho Central Credit Union is more than a job. Its a place where we make dreams come true, whether thats a new car, a college education, a first home, or living debt-free. We can see that we are making a difference, not only day to day, but long term. We improve the lives of Idahoans and their financial world. If you are looking to make a difference, Idaho Central may be right for you. We continue to look for expansion opportunities in order to meet the needs of our members. While growth is vital to our success, we remain focused on our mission, by providing exceptional service and diverse products to our membership. Insured by the NCUA and an Equal Housing Lender. More
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