Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

Our Internal Communications Team is growing! We have a new and exciting opportunity for an HR Communication and Engagement Coordinator to help craft, deliver, and maintain content to engage ICW Group Team Members. This position will execute communications across teams and support the development and improvement of internal HR communication platforms. This position will support Human Resource events and programs. This position exists to help promote employee engagement through internal HR communications and programs that support implementation of corporate strategies.

WHAT YOU WILL DO

Helps develop internal HR communications that promote Team Member engagement and reinforce Company culture. 

• Implements internal HR communications to build employee engagement and increase alignment and execution of the organization’s strategic priorities.
• Helps maintain a calendar of internal messages that will be pushed through a variety of communication mediums.
• Helps keep Team Members in all office locations informed on important organizational news and updates in a timely, relevant, and engaging manner.
• Assists with delivery of regular team member communications through a range of channels, ensuring ease of access to communications, clarity, and consistency of messaging.
• Assists with content creation for the Executive team, including Town Halls and other key, all-hands engagement opportunities, ensuring consistent style and approach. 
• Utilizes a range of digital platforms and technologies including digital communication channels –intranet platform, Microsoft Teams, Zoom, social medial channels, and e-mail communications. 

Assists with the transition of content from the current intranet to a new electronic solution. 

• Assists with content development for the intranet/employee portal, ensuring content is relevant, interesting, current, accurate, and consistent in style.
• Implements integrated communications technology for the HR department to publicize jobs, events, and executive thought leadership to team members.
• Works with key internal partners to brainstorm content ideas, in line with the company’s strategy and in support of various communication initiatives.
• Adheres to the company’s brand style guide, ensuring the production of high-quality and error-free copy.
• Acquires knowledge of the company’s policies, principles, and strategies, and keeps up to date with relevant developments.
• Works closely with key members from the Marketing team including the PR and Brand Strategy team to ensure all internal and external content are linked and similar in style.

Assists in the development of the ICW employment brand strategy. 

• Collaborates with the IT department to develop systematic means of employee engagement through communications, including all Intranet platforms.
• Researches content ensuring it is credible, timely, informative, to a high standard so that it is well received by team members, working in partnership with HR Team and Marketing to ensure consistency of Brand voice and tone.
• Collaborates with internal departments on social media campaigns and content ideas.
• Monitors social media accounts ensuring regular activity and online presence goals are met.
• Reviews HR content for use on all approved social media accounts to ensure information is accurate and brand compliant.
• Utilizes LinkedIn, Facebook, X, YouTube, among other social media platforms to promote internal initiatives and campaigns while strengthening employee engagement. 

Participates in developing employee recognition and engagement events and programs. 

• Researches and recommends employee engagement programs and events to ensure employees feel valued and drive commitment.
• Coordinates Team Member engagement activities and employee appreciation events including All Hands meetings and other events.
• Oversees logistics for internal events and communications that promote employee engagement and support our Team Member experience.
• Assists in the development and coordination of projects to enhance employee work experience and impact across the company.

WHAT YOU BRING TO THE ROLE

• Bachelor's degree from four-year college or university required with a major or emphasis in Communications, Business, Marketing, Human Resources, or related field or equivalent combination of education and experience. 
• Minimum 3 years of experience in Internal communications required. 
• Experience using video, social media, and other communication technologies/tools effectively preferred.

KNOWLEDGE AND SKILLS

• Experience with employee engagement projects and programs.
• Strong verbal and written communication skills. Intermediate knowledge of Microsoft PowerPoint and other Office programs.
• Creative ability with excellent attention to detail.
• Strong writing skills required. Ability to brainstorm with and without others to create content from minimal direction.
• Ability to apply principles of logical thinking to a wide range of intellectual and practical projects.
• Must be able to read, write, and speak English effectively.
• Strong organizational and planning abilities.
• Ability to create engaging internal communications and delivering results.
• Self-motivated and ability to work in a fast-paced environment. 

COMPENSATION

The hourly range listed for this position, $31.35 to $52.87, is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire towards the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package outlined below. 

WHY JOIN ICW GROUP? 

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• 10 paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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