Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need.

So it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Housekeeping-Food Service Supervisor to join our team!

By ICL definition, under the direct supervision of the HK-FS Manager, or Program Dir. a Housekeeping-Food Service Supervisor (HK-FS Super.) is someone responsible for supervising all Housekeeping-Food Service staff in the upkeep of assigned areas in a community residence: food prep, portioning, serving, cleaning dishes, kitchen equipment, and dining areas as well as assisting in laundry duties.

MIN. ROLE REQUIREMENTS & PREFERENCES:

• Location: Queens, NY 11101
• Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD
• EDU: GED/HSE or higher required
• EXP: 2 years of supervisory AND housekeeping-food service, dietary, or restaurant experience – preferably in a shelter setting
• House Cleaning Tech and/or NYS Food Handler Certified – not mandatory but preferred
• Proper attire at all times – this includes business casual and/or professional
• PLEASE NOTE: per ICL policy, all applicants MUST be fully vaccinated against COVID-19 before any potential start date

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to prepare written reports of the unit’s activities
• Knowledge of the principles and practices of supervision
• Knowledge of proper food prep and storage procedures for foodstuffs
• Knowledge of personnel practices related to hiring, and evaluating employee performance
• Knowledge of cleaning procedures and properties of commonly used cleaning substances
• Ability to recognize below-standard work performance and take appropriate remedial action
• Knowledge of cleaning equipment and effective housekeeping work performance standards
• Knowledge of the basic arithmetic functions of addition, subtraction, multiplication, and division
• Ability to perform medium to heavy manual labor, including lifting objects weighing up to 25 lbs
• Knowledge of the agencies and program’s food service, housekeeping practices, and procedures
• Strong communication, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory
• Knowledge of household and cleaning supply requisitioning, inventory, and distribution practices and techniques

HK-FS SUPER. ADMIN TASKS:

• Prepare periodic reports per established agency and program procedure
• Inform staff at meetings and in memoranda of agency policies, directives, and guidelines
• May interview prospective employees and recommend a selection of qualified candidates
• Provide requisitions for needed supplies such as linens, cleaning supplies, etc., overseeing proper distribution, storage, and safekeeping
• Recommend changes in cleaning, housekeeping, and food service methods, equipment, supplies, and standards to ensure a more effective and efficient program
• Evaluate subordinates' individual work performance and initiate corrective action as appropriate, keeping upper management informed of all complaints, and resolving disciplinary concerns
• Plan and schedule appropriate staff assignments and coverage for housekeeping and food services based on workload and available staffing, providing instructions to staff about special procedures to be performed

HK-FS SUPER. PROGRAM TASKS:

• Enforce company and site policies including attendance rules and procedures
• Investigate complaints regarding unsatisfactory cleaning performance and/or missing property
• Arrange for reassignment of personnel to handle emergency cleaning projects, etc. affecting change as necessary
• Fully utilize and reassign staff to ensure work is complete according to the schedule and established work standards
• Provide in-service training for subordinate staff in the procedures and techniques required in the performance of their jobs and ensure appropriate follow-up on training as appropriate
• Periodically review and inspect the work of subordinates, buildings, and assigned areas for proper compliance procedures with program services including routine food prep, appropriate dishwashing, and other cleaning actions, and the maintenance of pertinent sanitary measures with established standards and schedules affecting service operations and personnel
• Perform other job-related tasks as assigned in an organized and detail-oriented manner such as any or all of the above tasks outlined in the job description of Housekeeping-Food Service Worker
• Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below…

ICL BENEFITS:

PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20 hours and EDU Leave is 40 hours ONLY!

• PAID Orientation and Training
• Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)
• Life & AD&D Insurance Medical Flexible Spending
• Mental Health Services and Providers
• Educational & Parental Leave
• Tuition & Work-Life Assistance
• Commuter Benefits Plan
• Employee Assistance Program
• Matching 403B (non-profit)
• Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.
• Discounts on select ticketed purchases provided by Plum Benefits
• And many more…