Position Title: Character Performer, Retail
Department: Entertainment
Reports To: Entertainment Team Lead
Status: Seasonal, Non-Exempt

Summary of Duties:
Provide entertainment to Guests in a variety of roles. Pose for photographs and interact with Guests of all ages while maintaining safe practices.

Job Responsibilities:
• Exhibit professional demeanor and model behaviors at all times
• Deliver Guest Excellence, be knowledgeable about the park while entertaining and interacting with Guests of all ages
• Bring to life the personality of the specific assigned role/character, remaining in character at all times while in Guest view.
• Encourage sales through Guest interaction and upsell opportunities
• Operate and monitor Retail Shops, primarily in Western Town, following Standard Operating Procedures
• Maintain displays, shelves, cases and inventory merchandise
• Communicate via radios and telephones
• Process payments for purchases following Cash Handling Standard Operating Procedures
• Adhere to Standard Operating Procedures and regulations from all authorities having jurisdiction
• Protect company assets through proper use of tools and equipment and the adherence to the standard of overall cleanliness and organization of work areas.
• Other duties as needed and/or assigned by Leadership.

Job Requirements:
• Must be at least 15 years of age. If under 18 years of age, must be able to provide working papers prior to hire.
o Must submit completed NYS DOL required performer documentation prior to participating in performances.
• Ability to understand US monetary systems in order to effectively cash handle according to Standard Operating Procedures.
• Must be able to initiate and maintain interactions with Guests.
• Must be able to read, write and speak the English language.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision.
• Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders.
• Ability to work in an environment with high levels of noise and vibrations.
• Ability to work in high stress situations.
• Ability to successfully pass a drug screen and background check.
• Must have reliable transportation.