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$39k-52k (estimate)
1 Week Ago
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Dispatcher
IAA, Inc. Flint, MI
$39k-52k (estimate)
Full Time | Wholesale 1 Week Ago
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IAA, Inc. is Hiring a Dispatcher Near Flint, MI

At IAA Holdings, LLC (IAA), our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity.

Dispatchers embody our "will to win" and "team player" values, by providing outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands.

They play a crucial part in IAA's business and branch growth.

What do IAA Dispatchers Do?

  • Manage tow truck resources and assign work in an efficient manner to achieve on-time performance & optimize tower productivity
  • Plan future day resource requirements and coordinate with towers to line up required truck resources.
  • Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources
  • Recruit new towers to build tow networks with added resources
  • Provide necessary documentation to drivers for each pickup and delivery, including check & cash handling as needed
  • Monitor work-in-progress & make necessary adjustments to ensure timely performance
  • Review driver records to ensure completeness & accuracy & take corrective action as needed
  • Communicate driver problems or potential problems to the management team
  • Establish and Maintain good, positive working relations with all tow drivers
  • Other duties as assigned

What are the Requirements?

  • 1 year of related or transferrable experience
  • Strong organizational skills & attention to detail
  • Strong judgment & decision-making skills
  • Positive, professional demeanor
  • Excellent verbal communication skills
  • Ability to function well as part of a team
  • Comfortable with technology & proficient in MS Office
  • While not required, it would be awesome to have dispatch experience and / or knowledge of DOT (Department of Transportation) and safety regulations

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD / LTD, Life Insurance / AD&D, paid holidays, and vacations.

About IAA Holdings, LLC :

IAA Holdings, LLC (IAA) , a Ritchie Bros. Auctioneers company (NYSE : RBA) and (TSX : RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles.

Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles.

IAA serves a global buyer base located throughout over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations.

Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience.

IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$39k-52k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

07/23/2024

WEBSITE

iaai.com

HEADQUARTERS

FREDERICKSBURG, VA

SIZE

3,000 - 7,500

FOUNDED

1982

TYPE

Private

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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The job skills required for Dispatcher include Customer Service, Transportation, Verbal Communication, Attention to Detail, Life Insurance, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

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