IAA, an RB Global, Inc. company, is seeking a Title Service Representative to join our team in Ashland, VA

In this role, you will perform document management within customer timelines and provide clerical support to title specialists. Accurate and timely handling and scanning of incoming and outgoing mail, filing, data entry, and transmittal creation are critical duties to support title center metrics and success.

Key Accountabilities:

• Provide a variety of support services in a title center office environment
• Process orders and assignments, including logging and tracking of mail
• Open incoming mail and prepare packages
• Send keys and documents to branches and providers, document file notes, and create transmittals
• Scan and enter documents and data into computer system same day received.
• File and pull documents in correct numerical order
• Set up new records and maintain existing records. Match records by comparing data points
• Communicate through email and system notes
• Follow well-established procedures and under the close direction of the supervisor
• Open to learning automobile titling
• Help with other office functions as needed

Additional Information:

• Ability to function well as part of a team
• Basic computer skills
• Attention to detail, especially with numbers
• Time managing skills
• Positive attitude
• Ability to work unattended
• Clear communication skills
• Ability to follow instructions
• Professional and clean appearance

Education Experience:

• HS Diploma or equivalent experience
• 0-2 years of related work experience
• Driver's License Required
• 18 age requirement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)