5 Automotive Service Consultant Jobs in Bel Air, MD
HyundaiCareers.com is Hiring an Automotive Service Consultant Near Bel Air, MD
Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
The Service Advisor is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers’ experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet departments sales forecast
Prioritize required services, and be prepared to provide options upon request.
Keep customer informed on completion times, estimates, and possible changes.
Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Job Requirements
As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:
Two years of experience in a service advisor role strongly preferred
Reynolds and Reynolds experience Preferred but not required
Good Record of CSI scores
Valid driver's license and Driving Record
- We Offer:
Health, Dental & Vision Insurance
Paid Time Off
401K Plan Available
Flexible Schedule
If you are an Experienced Advisor looking to make Good Money, and find a home, this could be it. Send your resume today for consideration
Job Type: Full-time
Schedule:
4day work week
Monday to Friday
Weekend availability
Experience:
Employment Position: Full Time
Salary: $75,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 21014
Job Summary
Full Time
$58k-72k (estimate)
01/24/2023
07/07/2024
The job skills required for Automotive Service Consultant include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive Service Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive Service Consultant. Select any job title you are interested in and start to search job requirements.
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