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Hylant is Hiring a Client service assistant Near Ann Arbor, MI
Description
The Opportunity :
The Client Service Assistant is responsible for supporting the commercial service team by providing excellent service and deliverables to external and internal clients in accordance with Hylant standards.
This enables continuous growth & development of insurance knowledge & professionalism to the highest level possible.
Are You A Match?
The Client Service Assistant is driven by prompt, accurate and thoughtful service to clients by consistently responding to internal and external inquiries within 24 hours of receipt.
With 2 years’ experience in this space, s / he will need to have or be able to obtain a property and casualty insurance license.
In This Role You Will Execute On :
- Master and execute servicing / processing tasks, such as issuance of certificates of insurance, auto ID cards, requesting changes to insurance contracts, ordering loss runs and other related service tasks within the Agency Management System / EPIC
- Understand and use EPIC naming conventions and activities
- Provide prompt, accurate & thoughtful service to clients by consistently responding to internal and external client inquiries within 24 hours of when they are received
- Effectively handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting rooms and receiving, scanning and distributing mail
In This Role You’ll Need :
Client / Quality Focus : Anticipates, monitors and meets the needs of clients, and responds to them in an appropriate manner.
Demonstrates a personal commitment to identify clients' business needs and continually seeks to provide a trusted advisor level of service
- Organization and Planning : Ability to plan, prioritize and organize work to meet or exceed deadline expectations
- Attention to Detail : Comprehensive and error free work
- Coachable : Quick learner and the ability to take direction / constructive feedback
- Communication : Successfully conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts
- Emotional Intelligence / Inclusiveness : Appropriately interacts with all members of the team, visitors, carriers and community partners without regard to individual characteristics
Last updated : 2024-04-28
Job Summary
Full Time
Insurance
$51k-68k (estimate)
04/10/2024
05/08/2024
hylant.com
CHICAGO, IL
500 - 1,000
1935
Private
RICHARD HYLANT
$50M - $200M
Insurance
Related Companies
About Hylant
Hylant deliver brokerage and risk management solutions to clients.
The job skills required for Client service assistant include Client Service, Microsoft Office, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service assistant positions, which can be used as a reference in future career path planning. As a Client service assistant, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service assistant. You can explore the career advancement for a Client service assistant below and select your interested title to get hiring information.
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