12 Director of Operations Jobs in Irvine, CA
Hydration room is Hiring a Director of Operations Near Irvine, CA
- Operations
o Oversee non-medical operations for all 25 locations
o Plan, monitor, analyze and improve key metrics for day-to-day operations
o Oversee staff and clinic scheduling for all Wellness Coordinators (non-medical staff)
o Oversee callout and backup staffing strategies, develop programs to reduce store closures
o Be active in the clinics, rolling up your sleeves and engaging with patients and staff
o Responsible for security of buildings including alarms, security cameras, lockboxes
o Ensures staff & cleaners keep clinics clean, well-maintained, and up to brand standards
o Oversee cash management and non-medical inventory processes
o Oversee facilities/maintenance of clinics
o Coordinate with IT to resolve issues and ensure IT systems meet clinic operating needs
o Heavily involved with POS, Customer Service, Inventory and Maintenance systems
o Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
o Review and make revisions to the Company's current Standard Operating Procedures (SOPs) to more effectively manage operations and projected growth.
o Maintain a safe workspace by enforcing standards and procedures, and keeping compliance with legal regulations.
- People
o Directly oversee and manage District Clinic Managers. Indirectly oversee all Wellness Coordinators (front desk receptionists)
o Partner with HR on staffing, hiring, onboarding and ongoing development of all non-medical staff. Ensure each clinic has appropriate staff levels
o Lead communication efforts for District Clinic Managers and Wellness Coordinators
o Work with the HR to resolve staff concerns and identify and address potential liability issues
o Assess talent and provide developmental plans to support growth and improved retention
o Develop operational org structure and teams to support growth plans
- Strategic & Financial
o Collaborate with senior management in the development of performance goals, long-term operational plans and financial and budgetary plans and metrics
o Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
o Directly involved in managing cost analysis on all locations to ensure consistent profitability, and to identify and make improvements where needed
o Responsible for the execution of the Company's weekly, monthly, quarterly, annual, and long-term goals in line with the Company's Vision, Mission and Core Values
o Work collaboratively with other leaders and other departments to support their efforts in accomplishing Company goals.
- Customer Service, Sales & Marketing
o Empower team to handle customer issues in a manner that supports long-term relationships while also protecting the business
o Visit clinics regularly to observe, provide feedback, and improve customer experience
o Review all NPS scores and customer reviews with team to identify patterns and opportunities to improve, implementing change initiatives to drive better results
o Work with Marketing team and your staff to develop membership sales skills
o Work with the Marketing team on event plans, marketing strategies, new product launches
Requirements:Required Skills/Abilities:
- Ability to develop and lead a team that drives results, with the ability to engage and motivate others
- Excellent communication, interpersonal and organizational skills
- Good reasoning, conflict-management, and analytical and problem-solving skills
- Successful track record of talent recruitment, development, retention and promotion
- Strong customer service orientation, an obsession with optimizing the client experience
- Ability to travel up to 50% of the time.
- Strong spreadsheet, word processing, and email communication skills
- Strong working knowledge of industry regulations and legal guidelines
Experience and Education Requirements:
- Five or more years in a leadership role in a field related to our industry
- Four-year college degree or equivalent experience
- Bachelor's or Master's degree in Business, Finance, Accounting or Healthcare Admin preferred
- 5 years in multi-unit retail management
- 5 year's experience in retail, restaurant or hospitality industries
Physical Requirements:
- Must be able to lift from floor to waist up to 25 pounds.
- Requires standing and/or sitting for long periods of time.
- Must be able to read, write, and communicate fluently in English.
- Must be able to give and receive verbal and written instructions.
- Must possess the ability to utilize visual and auditory senses to complete all job duties as assigned.
PI238432172
Job Summary
Full Time
$201k-226k (estimate)
03/25/2024
05/09/2024
thehydrationroom.com
LAGUNA BEACH, CA
25 - 50
2014
<$5M
Related Companies
The job skills required for Director of Operations include Leadership, Initiative, Customer Service, Problem Solving, Scheduling, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.
If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Director of Operations job description and responsibilities
A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.
01/15/2022: Memphis, TN
Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.
01/02/2022: Topeka, KS
Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.
02/10/2022: Santa Fe, NM
the director of operations must ensure that they give adequate attention to each component.
12/27/2021: Columbus, GA
A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.
02/14/2022: Kansas City, MO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Director of Operations jobs
Directors of operations typically need to meet certain requirements to be considered for the position.
01/29/2022: Moline, IL
Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.
12/24/2021: Poughkeepsie, NY
To that end, anyone who wants to be a director of operations needs to develop strong communication skills.
12/13/2021: Concord, NH
Keep financial record of all operations.
02/17/2022: Stockton, CA
Supervise staffs from different departments.
01/10/2022: Poughkeepsie, NY
Step 3: View the best colleges and universities for Director of Operations.
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