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Summary
Role & Responsibilities include but are not limited to:
The IT Analyst will be part of an IT team that supports three Hyatt resort properties in the Scottsdale/Phoenix area. The role will primary focus on the day-to-day availability and functionality of IT systems in a particular hotel and resolve standard user issues by troubleshooting end users' problems using ServiceNow ticketing system and hotel's IT knowledgebase. The IT Analyst will also help support the IT Director, as needed, with projects and support with the other hotels in the cluster.
The IT Analyst is responsible for overseeing all computing technology associated with property applications, point of sales, desktop hardware, networking and computing services at the resort. They will provide maintenance and support for desktop and laptop computers, mobile devices, and provide end-user support for hardware and software problems. Installs, maintains, repairs, administers and troubleshoots equipment and software necessary for smooth operations and company compliance. This role is full-time on-property role and is part of a cluster program with 3 Resort properties. While focused primarily on one property, the IT Analyst will be expected to occasionally work at different Hyatts within the area to accommodate for things like other employees’ vacation and sick time.
Essential Functions:
The Hotel
Set amidst flowering cactus and framed against the majestic McDowell Mountains, our Arizona destination resort is surrounded by adventures and miles from the ordinary. Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch features 493 rooms and suites with balconies and terraces offering breathtaking sunsets, mountain, or golf course views. Our property offers a state of the art Spa, 2.5-acre water playground complete with a sand beach and 3-story high-speed waterslide, private golf course, and nightly entertainment.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Qualifications
Skills
Benefits & Perks
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
About The Hiring Process
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Proof of eligibility to work in the United States is required, as well as a completed background check.
Full Time
$75k-92k (estimate)
04/28/2024
06/27/2024