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Gallery Host - 2

Davis, CA | Full Time
8 Days Ago

Job Description

Job Summary

The Gallery Host creates the brand-specific experience (i.e. Hyatt) for our guests by offering guests a larger than home experience with welcoming helpful and exceptional service while maintaining a clean comfortable and inviting environment.

Responsibilities

QUALIFICATIONS:

  • A minimum of one month of related experience; or equivalent combination of training and experience.
  • Previous customer service experience in a hotel or related field preferred.
  • Requires strong ability to read write and speak the English language.
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must possess basic computer skills including knowledge of Microsoft Office products such as Word and Excel.
  • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
  • Ability to multi-task.
  • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
  • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; use equipment and materials properly.
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
  • Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

JOB RESPONSIBILITIES:

  • Assist guests with check in and check out processes (verifying registration address and credit information balancing bank posting charges). Go above and beyond to provide assistance i.e. assist with luggage coffee directions wake up calls future reservations etc.
  • Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services courteously and efficiently informs guests of hotel services features and room amenities.
  • Answer hotel telephones courteously and efficiently following brand-specific standards.
  • Prepare set up stock take down clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system.
  • Assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner. Use suggestive selling techniques. Maintain a clean organized environment for guests by clearing tables during service.
  • Follow brand-specific operational policies and procedures including those for cash and credit card handling safety and security and all other policies procedures and standards to ensure we can consistently exceed the guests’ expectations.
  • Other duties as assigned.

Property Details

Hyatt Place UC Davis is located on the UC Davis campus, next door to the Mondavi Center, Manetti Shrem Museum, UC Davis Conference Center and within walking distance of Downtown Davis.  Enjoy comfortable rooms, a hot breakfast every morning, 24/7 meal access, free Wi-Fi, a heated pool and more.

Guests can wake up to breakfast served every day. We are currently featuring a selection of pre-packaged breakfast items, such as hot breakfast sandwiches, fresh fruit, yogurt, and more. The Market offers a selection of perfectly packaged grab-and-go items from snacks to salads, while our bakery case offers an array of tempting pastries and sweets. The Bar offers thoughtfully sourced, regionally inspired food, premium alcoholic beverages and specialty coffee drinks.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Skills for Gallery Host - 2

The job skills required for Gallery Host - 2 include Customer Service, Credit Card, Microsoft Office, Futures, Retirement Plans,and Presentation etc. Having related job skills and expertise will give you an advantage when applying to be a Gallery Host - 2. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Gallery Host - 2. Select any job title you are interested in and start to search job requirements.

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Career Path for Gallery Host - 2

The following is the career advancement route for Gallery Host - 2 positions, which can be used as a reference in future career path planning. As a Gallery Host - 2, it can be promoted into senior positions as a Front Desk Clerk Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Gallery Host - 2. You can explore the career advancement for a Gallery Host - 2 below and select your interested title to get hiring information.

How to Become a Gallery Host

If you are interested in becoming a Gallery Host, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Gallery Host for your reference.

Step 1 Understand the job description and responsibilities of a Gallery Host

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Step 2 Knowing the best tips for becoming a Gallery Host can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Gallery Host

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