Ensure an engaging, welcoming and enjoyable experience for our customers and guests. Prepare all breakfast items for buffet, or made-to-order items, to pre-determined recipes or by request. Serve prepared food according to guidelines and brand standards. Ensure breakfast area is neat and clean and follow all food sanitization standards.

RESPONSIBILITIES:

• Greet guests in a friendly and engaging manner.
• Restock and clean condiment areas, empty trash and recycling as needed.
• Prepare all food items according to instructions, ensuring proper sanitation methods are used. Ensure food is presented in an appealing manner and according to brand or property standards.
• Bus/clear tables in dining area to ensure a clean and inviting environment.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Assist with inventory counts and ordering as requested by management.
• Ensure all food handling, safety, and sanitization protocols are followed at all times.
• Promptly respond to guest with any additional request.
• Adhere to grooming and appearance standards consistently.
• Adhere to shift schedule and attendance guidelines.

In some locations, made to order food and beverage may be available and require the associate to:

• Take order accurately, seek clarification if needed and close transition with correct method of payment
• Enter orders in the point of sale (POS) machine, ensuring special request made by guest while ordering are notated accurately.
• Print closing report and drop the cash deposits per company guidelines.

REQUIREMENTS:

• Ability to walk and stand for prolonged periods of time.
• Ability to lift, carry, push and pull up to 40 lbs., independently.
• Ability to obtain a food handlers card and alcohol beverage service cards, or other applicable licensing in accordance with local food and beverage service ordinances.
• Serve-Safe certification desired, must be able to obtain upon hire.

QUALIFICATIONS:

• High School diploma or equivalent preferred.
• Previous food service experience.
• Ability to communication verbally and in writing to explain menus and place orders.